Senior Manager, Quote to Cash Innovation

🕒 May 8

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Represent Quote to Cash Strategy and Operations teams on large scale internal projects • Act as a subject matter expert for Salesforce internal Quote to Cash systems and processes • Design business process and work with technology teams to develop necessary capabilities needed in Salesforce’s Quote to Cash systems • Create and maintain project plans, drive progress, maintain issue and risk logs, manage and escalate issues • Deliver status updates to impacted executives and relevant stakeholders for key strategic initiatives • Engage with cross-functional teams to guide project activities resulting in final solutions that delight our internal customers • Develop, document and maintain a repository of relevant Quote to Cash business rules and process flows • Collaborate with internal users to obtain feedback on improving systems/processes and working with technology to deliver requests • Work with training & engagement specialists to create training materials to ensure successful change management results • Ad-hoc reporting and research activities as project needs dictate • Lead and coach business analyst(s) in crafting business requirements and process flows

🎯 Requirements

• 4+ years of experience related to Configure Price Quote, Contract Lifecycle Management, Product & Pricing Operations and Order Management processes and systems • 3+ years of project management experience • 3+ years of experience with Salesforce products • Excellent interpersonal skills; ability to articulate verbally and in writing; willingness to appropriately debate difficult issues; ability to think quickly • Ability to excel in a fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperative • Capacity to identify and understand broader business and financial issues from an end-user’s perspective • Experience successfully juggling multiple projects and tasks concurrently • Extreme attention to detail with an ability to work independently and demonstrate initiative.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options