
10,000+ employees
Founded 1999
💼 Consulting
📣 Marketing
☁️ SaaS
Consulting • Marketing • SaaS
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
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10,000+ employees
Founded 1999
💼 Consulting
📣 Marketing
☁️ SaaS
Consulting • Marketing • SaaS
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
• Lead one or more workstreams in sophisticated enterprise customer engagements • Partner with collaborators to drive and achieve customer vision and complete key deliverables • Serve as a hands-on advisor and Salesforce product and platform authority • Serve as a trusted advisor to clients • Identify and lead internal initiatives to grow the consulting practice • Contribute to the community knowledge base and expertise • Guide customers and colleagues in rationalizing and deploying technologies that increase business value • Communicate sophisticated concepts and provide creative, prescriptive thinking across client organization levels • Identify and proactively lead risk areas through complete resolution • Manage customer expectations and negotiate solutions with customers and third-party partners • Review and correct project/program direction, approach, and key artifacts • Drive program vision and advise on program/project strategies enabling Salesforce platform technologies • Analyze requirements and information and craft comprehensive solutions • Facilitate presentations and discovery sessions • Engage with Customer Success, Product teams, cloud-specific practice teams, internal communities, and the external marketplace
• 5+ years of experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle • Extensive experience with configuration and customization on the Salesforce platform • Authority-level experience defining system architecture landscapes, identifying gaps between current and desired end-states, and delivering comprehensive solutions • Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs • Experience detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, and similar methods • Strong presentation skills • Ability to learn and apply new concepts, business models, and technologies • Strong written and verbal communication skills • Experience with a large-scale/enterprise implementation with multiple work streams • Ability to connect with people in diverse roles • Ability to solve problems resourcefully and entrepreneurially • Possible travel of about 25% • Degree or equivalent relevant experience required • Must be a Canadian citizen and eligible to obtain and maintain a Canadian Government Security Clearance • Reliability Clearance requires 5 years of verifiable work and residence history, generally from within Canada • Secret Clearance requires 10 years of verifiable work and residence history, generally from within Canada • Preferred: delivering high-value business outcomes using an agile approach • Preferred: confirmed results leading customer and/or partner success stories • Preferred: Experience Cloud experience • Relevant Salesforce certifications and consulting experience strongly recommended • Preferred: Public Sector client experience
• Company bonus • Equity, as applicable • Benefits, as applicable • Reasonable accommodation during the application or recruiting process • Inclusive, non-discriminatory workplace • AI-assisted recruiting assessment with human candidate selection and hiring decisions
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