Solution Architect

🔥 17 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 10%

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Partner with customer stakeholders to understand business objectives and define the SPM solution vision, roadmap, deliverables, and expectations • Lead discovery and solution design workshops • Architect and document end-to-end functional solutions across the SPM suite • Identify gaps between current and desired end states • Translate sales performance strategy and requirements into Salesforce platform solutions • Own functional design and configuration leadership across Salesforce Maps, Sales Planning, Spiff, Sales Programs, and Enterprise Territory Management • Apply Agentforce and AI-powered SPM capabilities to accelerate delivery and improve customer value • Define solution blueprints, best practices, and design standards • Provide oversight and governance of solution scope and quality • Partner with Technical Architects on integrations, data, and custom development • Serve as a solution escalation point and mentor consultants • Advise customers on SPM operating models, adoption, and best practices • Contribute to proposals, staffing plans, and statements of work • Support pre-sales activities including discovery, solution demonstrations, deep dives, and proof-of-concept development • Liaise with Salesforce product teams to support customer implementations • Maintain target billable utilization aligned to the role

🎯 Requirements

• 8+ years of professional experience implementing, designing, or consulting on Sales Performance Management, Incentive Compensation Management, sales planning, or related sales technology solutions • Demonstrable solution architecture or lead functional design experience • Deep functional expertise across compensation, planning, territory, and enablement • Proven ability to design cross-product solutions on the Salesforce platform • Ability to translate business strategy and requirements into well-architected solutions • Strong analytical and business process design skills • Advanced ability to model complex incentive, compensation, and planning logic in formulaic or Excel form and within the platform • Solid understanding of data modeling and data quality • Executive-level oral and written communication skills • Ability to communicate complex solution concepts to technical and non-technical audiences • Ability to scope, define, and manage work packages • Experience supporting pre-sales qualification with solution validation • Experience mentoring or guiding less experienced team members • Based in the US or Canada and available to travel regionally depending on customer needs • Degree or equivalent relevant experience required • Salesforce certifications preferred, including Salesforce Certified Agentforce Sales Consultant and application architect-track certifications • Hands-on experience with Spiff or another enterprise ICM platform • Hands-on experience with Salesforce Sales Planning or another enterprise Sales Planning platform • Familiarity with SDLC methodologies • Accounting/finance understanding related to commissions and revenue • Familiarity with ASC 606 and IFRS 15 • Consulting or Big 4 professional services background preferred • Experience in Technology, Finance, or Sales Operations preferred

🏖️ Benefits

• Salesforce benefits and resources supporting balance and personal well-being • AI agents to accelerate impact and productivity • Reasonable accommodation during the application or recruiting process • Equal opportunity and non-discrimination policies

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