Employee Relations Specialist

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The Salvation Army in Canada

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1865

🤲 Charity

🤝 Non-profit

🌍 Social Impact

Charity • Non-profit • Social Impact

The Salvation Army in Canada is a Christian organization dedicated to providing hope and support to vulnerable communities across the country and around the world. Their mission focuses on meeting human needs through various services, including food assistance, housing and shelters, social services, and emergency disaster responses. With a strong emphasis on community engagement and volunteer opportunities, The Salvation Army aims to transform lives and bring about positive change through their charitable efforts and support systems.

📋 Description

• Provide expert guidance on employee relations matters, including performance management, discipline, and terminations. • Manage and resolve complex and sensitive workplace issues, including harassment, discrimination, and whistleblower complaints. • Conduct intake, triage, and recommend appropriate resolution approaches such as investigations, mediation, or management action. • Ensure consistent interpretation and application of policies, employment legislation, and organizational practices. • Assess risk and provide fair, consistent, and legally defensible recommendations. • Partner with HR Business Partners on case strategy, risk assessment, and escalation decisions. • Coach leaders and HR partners on managing employee relations issues and resolving workplace conflict. • Maintain accurate case documentation and reporting, ensuring compliance with legal and organizational standards. • Identify trends, emerging risks, and systemic issues, escalating insights to inform strategy and policy improvements. • Collaborate with internal stakeholders, including HR, Legal, and Centres of Excellence, to ensure alignment and enterprise-wide consistency.

🎯 Requirements

• 5–7 years of progressive experience in employee relations or human resources • Strong knowledge of Canadian employment legislation and employee relations best practices • Proven ability to manage sensitive workplace issues, including investigations and fact-finding • Demonstrated expertise in risk assessment and developing practical, legally sound recommendations • Excellent advisory and influencing skills, with the ability to guide leaders effectively • Strong coaching capability to build leader effectiveness and accountability • Experience working in matrixed or shared services environments with multiple stakeholders • High level of professionalism, discretion, and sound judgment in complex situations • Strong written and verbal communication skills, including documentation and reporting • Postsecondary education in Human Resources, Industrial Relations, Business, or a related field; CHRP/CHRL designation is an asset.

🏖️ Benefits

• health and dental benefits • paid vacation and sick time • RRSP’s • professional development opportunities • flexibility at work