Business System Analyst – Pharmaceutical

🔥 34 minutes ago

🇨🇦 Canada – Remote

💵 $51k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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Logo of SGS

SGS

10,000+ employees

Founded 1878

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

📋 Description

• Provide regular sales analytics, pipeline analysis, and forecasting support • Support sales review and performance meetings • Measure and communicate sales KPIs for individuals and teams accountable for commitments and goals • Analyze performance against goals to identify trends and areas of weakness • Create, update, and distribute sales reports and dashboards for the Sales team and Management • Support Sales teams with Salesforce data management • Assist with dashboard maintenance and CRM data quality initiatives • Provide support for Salesforce, LIMS, ELN, and other business applications • Participate in user acceptance testing (UAT), validation activities, and deployment of system changes • Work closely with product owners to understand business requirements • Collaborate with cross-functional teams across operations, sales, IT, and laboratories • Gather and translate business requirements, support end users and training, and drive process improvements

🎯 Requirements

• Bachelor’s degree or equivalent experience • Experience in pharma, laboratory, testing industry, or commercial operations • Familiarity with LIMS, Salesforce, or document workflow systems • 2+ years of experience with CRM systems (Salesforce preferred) • Excel: intermediate level required, advanced preferred (data analysis, pivoting reports into usable files) • LabVantage Laboratory Information Management System (LIMS) - Proficient user-level skills • Candidates applying for Canadian job openings should be authorized to work in Canada • Ability to perform each essential duty satisfactorily with or without reasonable accommodations

🏖️ Benefits

• 80% coverage Health, Dental and Vision • Paid time off • RRSP Program Eligibility • Accommodations are available on request for qualified candidates during each stage of the recruitment process

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