Spanish Bilingual Customer Service Representative

Job not on LinkedIn

🔥 9 minutes ago

🇨🇦 Canada – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Singlepoint

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Singlepoint is a rapidly adaptable no-code quality management (QMS) and compliance SaaS platform that centralises document control, audit and issue management, EHS/compliance, training and competency, and business intelligence for manufacturing and engineering organisations. The platform offers a visual navigator UI, a no-code workflow editor, flexible deployment (on-premise or cloud), API integrations and rapid data migration, helping aerospace, automotive, pharma and other industrial customers drive quality, traceability and regulatory compliance from a single source of truth.

📋 Description

• Handle mainly inbound and occasional outbound customer interactions • Assist and market products and services to new and existing customers • Assist with customer-related payment solutions and account discrepancies • Document customer accounts accurately • Respect and uphold privacy and protection of customer information • Meet and exceed individual targets and performance expectations • Train from home and work from home within New Brunswick

🎯 Requirements

• Applicants must be based in New Brunswick • Must bring your own device • Device must support Windows 11 (1803 or higher) • Device must have at least 8GB of RAM (memory) • Device must have at least 500MB of free space (storage/HDD) • Minimum internet speed at least 10mbps • Webcam • Bilingual Spanish is required • Ability to work independently and within a team and maintain accuracy • Ability to work flexible shifts • Strong organizational and active listening skills to determine the appropriate course of action • Strong attention to detail with excellent written and verbal communication skills • Proficient computer skills • Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus • Must be available to start on November 24, 2026 • Must work 5 days a week on a rotational schedule between Monday and Saturday operating hours

🏖️ Benefits

• PAID TRAINING • Benefits/Health Care Spending Account • Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more! • Career and Leadership Development • In depth training at the start of employment with continuous development and ongoing training throughout • Rotational work schedule • Never come into the Office – train and work from home within New Brunswick • 4% vacation pay

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