Spanish Bilingual Customer Service Representative

Job not on LinkedIn

🔥 9 minutes ago

🇨🇦 Canada – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Singlepoint

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Singlepoint is a rapidly adaptable no-code quality management (QMS) and compliance SaaS platform that centralises document control, audit and issue management, EHS/compliance, training and competency, and business intelligence for manufacturing and engineering organisations. The platform offers a visual navigator UI, a no-code workflow editor, flexible deployment (on-premise or cloud), API integrations and rapid data migration, helping aerospace, automotive, pharma and other industrial customers drive quality, traceability and regulatory compliance from a single source of truth.

📋 Description

• Handle mainly inbound and occasional outbound customer interactions • Provide a high degree of customer service with sensitivity and urgency • Assist and market products and services to new and existing customers • Assist with customer-related payment solutions and account discrepancies • Accurately document customer accounts • Respect and uphold privacy and protection of customer information • Meet and exceed individual targets and performance expectations

🎯 Requirements

• Applicants must be based in Saskatchewan • Must bring your own device • Device must support Windows 11 (1803 or higher) • Device must have at least 8GB of RAM • Device must have at least 500MB of free storage/HDD space • Minimum internet speed of 10Mbps • Webcam • Bilingual Spanish is required • Ability to work independently and within a team while maintaining accuracy • Ability to work flexible shifts • Strong organizational and active listening skills • Strong attention to detail • Excellent written and verbal communication skills • Proficient computer skills • Experience in accounts receivables at various stages of overdue payments, call center, or customer service environments is a plus • Must be available to start November 24, 2026 • Must be available to work five days per week on a rotational schedule, Monday to Saturday, between 6:00am and 9:15pm CST (7:00am to 10:15pm ET)

🏖️ Benefits

• Paid training • Benefits/Health Care Spending Account • Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more • Career and Leadership Development • In-depth training at the start of employment with continuous development and ongoing training throughout • Rotational work schedule • 4% vacation pay • Remote work from home within Saskatchewan • Equal opportunity employer • Accommodations available upon request during the selection process

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