Administrative Management Analyst – IT Solutions – IGA / M365

Job not on LinkedIn

🔥 52 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧐 Business Analyst

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solution SFT

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Solution SFT is an IT and engineering consulting firm dedicated to connecting exceptional talent with leading companies. The firm specializes in providing permanent recruitment solutions and project support solutions. With an extensive network of over 60,000 candidates, Solution SFT aims to satisfy the needs of both fast-growing startups and established organizations in the IT, manufacturing, and engineering sectors. Known for their expertise and with more than 70 satisfied clients, they have successfully hired over 300 employees in 2023.

📋 Description

• Provide operational support for identity and access management solutions. • Process requests received through the ticketing system. • Administer IGA tools, maintain their configurations, and ensure their proper operation. • Manage and process customer requests through tickets. • Support customers with IGA processes. • Integrate managed applications using M365 identities with Entra ID. • Establish a review process for applications already registered in Entra ID. • Develop new processes, workflows, and documentation, particularly for investigations conducted using eDiscovery. • Contribute to the integration of provincial projects, including DSN and VIM-VNA. • Support the Microsoft 365 environment shared by Santé Québec’s 30 establishments and more than 325,000 users. • Serve as a technical reference and make decisions in complex situations. • Coordinate or technically supervise teams or projects. • Mentor or support less experienced resources.

🎯 Requirements

• Hold an undergraduate university degree (bachelor’s degree) in information technology or another relevant field, or have relevant experience, certification, or a combination of qualifications considered equivalent to the academic requirements. • A MIFI equivalency assessment is required for any diploma obtained outside Québec. • Have TEN (10) years of relevant experience in information technology. • Have significant experience in complex or large-scale organizational environments. • Demonstrated experience managing critical situations or situations with significant operational impact. • Experience coordinating or technically supervising teams or projects. • Experience serving as a senior analyst or technical expert. • Very strong knowledge of M365. • Very strong knowledge of security and Entra ID. • Strong SQL experience required. • Experience contributing to the improvement of processes or technology architectures. • Demonstrated high degree of autonomy. • Strong analytical and synthesis skills. • Ability to analyze, solve problems, and prioritize requests. • Autonomy and professional judgment. • Ability to work independently with minimal supervision. • Assume a technical reference role in the relevant area of expertise. • Make technical decisions in complex situations. • Ability to work with multidisciplinary teams. • Strong communication and collaboration skills. • Mentor or support less experienced resources. • Ability to propose sustainable, structured solutions. • Broad understanding of technology services. • Ability to identify operational risks. • Ability to recommend improvements to processes or architectures. • Ability to contribute to technology planning. • Assets: experience with IGA; experience in security; experience with Active Directory and Entra ID; knowledge of IT service management best practices (e.g., ITIL); experience in the public or parapublic sector.

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