GTM Rev Ops Process Manager

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Sophos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1985

🔒 Cybersecurity

☁️ SaaS

💰 Post-IPO Equity on 2021-08

Cybersecurity • SaaS

Sophos is a leading cybersecurity company that specializes in protecting businesses against advanced cyber threats. The company offers a comprehensive suite of security solutions, including endpoint protection, managed detection and response (MDR), network security, and cloud security. With a prevention-first approach, Sophos aims to stop ransomware and other cyber threats before they cause harm. Sophos provides services such as threat research, security training, and operational support to ensure robust defense against cyberattacks. Their solutions cater to various industries including finance, healthcare, government, manufacturing, and retail. The Sophos Central platform delivers centralized security management, integrating seamlessly with existing IT infrastructure to enhance security posture.

📋 Description

• Lead cross-functional initiatives focused on reducing friction, removing bottlenecks, and improving the Sales & SDR revenue generating potential. • Design and improve core GTM processes across lead management, routing, qualification, handoff and pipeline progression workflows. • Partner with Sales, SDRs, Marketing and Systems teams to identify process gaps, define business requirements, and implement scalable solutions. • Document current-state and future-state workflows to ensure design meets the desired outcome not just stakeholder input. • Support Stakeholders in “Idea to Implementation” process by prioritizing initiatives that drive true revenue impact and use existing dashboards, data trends, current process & systems to provide guidance & recommendations when needed. • Translate strategic initiatives into operational plans, timelines, and change management activities that support successful rollout. • Support systems enhancements by partnering on workflow design, ticket creation, solution UAT, release readiness, and post-launch optimization.

🎯 Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, SDR Operations, Business Operations, or process/program management in a similar industry. • Proven experience designing and improving cross-functional business processes across the go-to-market lifecycle with a focus on Lead to Opportunity. • Strong understanding of CRM and GTM systems, including Salesforce, Outreach, ZoomInfo, PowerBi & Lean Data. • Demonstrated ability to convert ambiguous business needs into structured requirements, process maps, and executable plans. • Strong analytical skills with experience using data to identify issues, measure impact, and support decision-making. • Excellent stakeholder management, communication, and facilitation skills across technical and non-technical audiences. • Ability to operate strategically while also driving detailed execution in a fast-paced environment. • Experience working across matrixed organizations and influencing without direct authority.

🏖️ Benefits

• Remote-first working model • Employee-led diversity and inclusion networks • Annual charity and fundraising initiatives • Global employee sustainability initiatives • Global fitness and trivia competitions • Global wellbeing days • Monthly wellbeing webinars and training