Senior Associate, Operations & Coordination

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World Education Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1974

📚 Education

🌍 Social Impact

Education • Social Impact

World Education Services is a nonpartisan social enterprise that provides widely accepted international credential evaluation services to help students, professionals, immigrants, and refugees have their foreign education recognized in the United States and Canada. WES offers credential assessment reports (including ECAs for Canadian immigration), digital tools like iGPA and AccessWES, research and policy work, and social impact programs and philanthropy aimed at improving economic inclusion and workforce pathways for newcomers.

📋 Description

• Support the CSIO and Chief of Staff in planning and coordinating leadership priorities and workflows • Manage leadership calendars of work (e.g., roadmaps, priority trackers) to ensure visibility and alignment • Manage and optimize the calendars of the CSIO and Chief of Staff, proactively prioritizing time, anticipating needs, and aligning schedules to advance organizational goals • Supports preparation for key leadership and Board meetings (e.g., SCT, internal leadership forums), including coordinating agendas, developing materials, tracking action items and follow-ups • Support development of internal leadership communications, including updates and briefing materials • Support the tracking and coordination of the CSIO’s external engagements and partnerships, including maintaining engagement trackers, preparing research-informed briefing materials, coordinating logistics, and ensuring timely follow-up on key actions and communications • Support budgeting and expense tracking processes, including monitoring spend and maintaining basic forecasts • Support the development and management of systems and tools for tracking priorities, risks, and dependencies • Coordinate across teams to align timelines, inputs, and deliverables • Identify and escalate risks or delays to the Chief of Staff as needed • Support data collection and reporting to inform leadership updates and quarterly reporting processes • Provide flexible surge capacity to other systems change teams, stepping in to support priority initiatives, address bandwidth gaps, and ensure continuity • Support coordination of Systems Change Team (SCT) activities, including scheduling, materials, and follow-up • Provide coordination support for cross-functional initiatives and special projects as needed • Contribute to improving processes and workflows that strengthen team effectiveness

🎯 Requirements

• 3–5+ years of relevant work experience in operations, project management, nonprofit, or related fields • Strong organizational and project management skills, with attention to detail and ability to manage multiple priorities • Experience supporting team or leadership operations, including meeting coordination, follow-up, and proactive calendar and time management for senior leaders • Strong written and verbal communication skills, including preparing clear and concise materials • Ability to work in a fast-paced environment and manage ambiguity effectively • Strong interpersonal skills and ability to collaborate across teams • Basic experience with budgeting, tracking, or operational processes preferred • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and collaboration tools

🏖️ Benefits

• Generous time-off policies • Comprehensive wellness programs • Access to learning opportunities • Remote work options • Professional development support • Tuition reimbursement opportunities