Charter Sales Manager

🔥 26 minutes ago

🌐 Canada, Morocco – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 15%

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🗣️🇫🇷 French Required

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Logo of Starlink Aviation

Starlink Aviation

51 - 200 employees

📦 Logistics

🏨 Hospitality

💼 Consulting

Logistics • Hospitality • Consulting

Starlink Aviation is Canada’s premium aviation company and leading FBO, founded in 1982. With over thirty years of experience, Starlink Aviation is dedicated to exceeding service expectations for pilots, owners, passengers, and flight crews. The company specializes in a wide range of services including Aircraft Management, Aircraft Charter, Heavy and line aircraft maintenance services, and Air Ambulance services. They operate a first-rate facility with a qualified and experienced team, having been recognized as Canada’s and Quebec’s best FBO for four consecutive years in industry surveys.

📋 Description

• Interact with clients by phone, email, and in person to understand their travel needs and provide information about available charter flight options • Respond promptly to inquiries, address concerns, and provide exceptional customer service • Coordinate all aspects of charter flights, including flight scheduling, aircraft selection, ground handling, and catering • Liaise with internal teams and external partners to ensure the seamless execution of charter flight logistics • Ensure that all required documentation, permits, and licenses are in order for each charter flight • Build and maintain strong relationships with clients, charter brokers, and operators to foster customer loyalty and generate repeat business • Handle questions or concerns before, during, or after charter flights • Proactively identify solutions and collaborate with relevant teams to resolve issues and ensure customer satisfaction • Maintain accurate and up-to-date records of customer interactions and flight reservations • Prepare reports, invoices, and documentation as required

🎯 Requirements

• Previous experience in aviation, travel, or customer service; 2–3 years of experience in charter operations preferred • Excellent communication and interpersonal skills • Strong verbal and written communication skills in both French and English • Strong attention to detail and organizational skills • Familiarity with aviation regulations and charter flight operations • Demonstrated determination and resilience in high-pressure environments • Ability to work under pressure and manage multiple tasks simultaneously • Customer-focused mindset and passion for delivering exceptional service • Proficiency with software and computer systems used in charter operations • Flexibility to work irregular hours and manage last-minute changes or emergency situations

🏖️ Benefits

• 100% remote work • Flexible schedule • Experienced and dynamic team! • Competitive salary and benefits.

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