Retail Support Specialist

Job not on LinkedIn

🕒 September 8

⛷️ Utah – Remote

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💵 $58k - $76k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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👻 Ghost score 2%

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Logo of STIHL

STIHL

10,000+ employees

Founded 1926

🌾 Agriculture

🏭 Manufacturing

🛒 Retail

Agriculture • Manufacturing • Retail

STIHL is a leading manufacturer of outdoor power equipment, specializing in high-quality chainsaws, trimmers, blowers, and other tools to help professionals and homeowners maintain their landscapes. The company is recognized globally for its innovation and commitment to sustainability, ensuring that customers have efficient and reliable products for their gardening and forestry needs.

📋 Description

• Coordinate and perform new dealer set-ups with the Retail Support Manager • Install SCS, assemble products, merchandise displays, and set up static/motion POP • Train new dealer staff on STIHL basics, assembly, product nomenclature, PDI, and selling • Develop existing dealers through re-merchandising, SCS expansion projects, sales training, and STIHL Champion development • Visit Construction Type National Accounts and build boots-on-the-ground relationships • Provide in-store sales and product training for National Accounts • Install SCS components and merchandise STIHL products in showrooms • Attend and support regional trade shows, STIHL University training events, and dealer events • Maintain CRM updates, monthly field reports, training and development input, National Account visit records, and merchandising success stories/key learnings • Attend sales meetings, dealer training meetings, and required meetings and training • Perform other assigned duties

🎯 Requirements

• Bachelor’s degree or equivalent education and work experience preferred • Previous sales or retail experience preferred • Previous merchandising experience preferred • 1-3 years of related work experience preferred • Travel may be up to 75% • Must be a self-starter and able to perform well with minimal supervision • Intermediate knowledge of Microsoft Office software, including Word, Excel and PowerPoint • Ability to champion and utilize company-designated software such as OneCRM and SAP • Effective time management and strong organizational skills • STIHL product familiarity is required • Must live in or around Salt Lake, Utah, or be open to relocation

🏖️ Benefits

• Competitive pay with multiple bonus opportunities and potential for annual merit increases • Medical, Dental & Vision Insurance • Company-paid Life Insurance • Company-paid Short & Long-Term Disability • Fully vested Pension Plan after 5 years • 401(k) with generous employer match • Paid time off • 11 Paid Holidays • Stability, community, and innovation culture • Growth potential

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