Senior Sales Engineer

🕒 July 28

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Superhuman

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

SaaS • Productivity • Artificial Intelligence

Superhuman is a productivity software company that offers a suite of tools — Mail, Docs, Go (an AI assistant), Calendars, and Databases — designed to make email and work across apps faster and more efficient. Its flagship product, Superhuman Mail, promotes faster inbox management, timely follow-ups, and saves users time; the platform integrates AI features (including writing assistance via Grammarly and AI agents like Go) and connects to many third-party apps (Gmail, Drive, Jira, Claude, ChatGPT, Cursor). Superhuman targets teams and enterprises with collaborative documents, knowledge management, workflows, and proactive AI that schedules meetings and helps across apps. The company markets to teams (marketing, IT, education, enterprises) and emphasizes AI-native collaboration, integrations, and productivity gains.

📋 Description

• Support Account Executives in identifying prospects' needs and aligning Superhuman’s solutions to the strategic goals of higher education and K-12 institutions • Prepare and deliver tailored demos for Education audiences showcasing Superhuman's AI capabilities in academic and administrative contexts • Run successful POCs (proofs of concept) that build customer confidence, demonstrate value, and accelerate deal close • Interface with security and IT stakeholders to articulate Superhuman’s security posture and navigate technical reviews • Demonstrate the ability to lead executive-level conversations with credibility and confidence, serving as a trusted subject matter expert who can connect Superhuman’s capabilities to strategic priorities across education institutions. • Explain integration capabilities—including APIs, MCPs, and agentic AI workflows—to technical buyers and decision-makers • Complete RFPs and respond to technical questionnaires for competitive opportunities • Collaborate with peers to continuously improve SE processes, demo assets, and POC frameworks • Contribute to team knowledge through documentation, mentorship, and cross-functional enablement within the Education segment

🎯 Requirements

• Has 5+ years of experience in a Sales Engineer, Solutions Engineer, or technical pre-sales role in a SaaS environment • Has previous experience selling into education institutions (colleges, universities, or K-12 organizations) • Has working knowledge of agentic AI concepts, MCP (Model Context Protocol), and API-based integrations—able to speak credibly about modern AI architectures with technical and non-technical buyers • Is passionate about working with education prospects and customers to find solutions and close deals • Works effectively with Security and IT stakeholders to meet technical requirements and build client confidence • Applies an understanding of SaaS business models to identify and shape solutions; uses data to tell a compelling value story • Communicates effectively across technical and executive audiences • Is willing to travel occasionally to visit prospective clients and attend industry events (~25% travel) • Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

🏖️ Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) • Disability and life insurance options • 401(k) and RRSP matching • Paid parental leave • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) • Annual professional development budget and opportunities