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Customer Service Representative

🔥 16 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Sutherland's careers page, not through a job board

First seen by Remote Rocketship 16 minutes ago

Logo of Sutherland

Sutherland

10,000+ employees

Founded 1986

🏥 Healthcare

🛡️ Insurance

✈️ Travel

💰 $300M Secondary Market on 2014-10

Healthcare • Insurance • Travel

Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.

📋 Description

• Respond to incoming calls related to student inquiries • Assist families and schools participating in the scholarship program • Answer questions about scholarship applications and funding status • Ensure callers are satisfied and students are registered • Provide direct customer assistance by phone while working from home

🎯 Requirements

• Excellent verbal and written communication skills • Strong multitasking abilities • Fluency in English • Drive to solve problems and meet goals • Familiarity with Microsoft Office tools • Experience in customer service • Excellent wired internet connectivity • A quiet, distraction-free, secure place to work

🏖️ Benefits

• Work from home • Employer-provided equipment • Temporary full-time position until April 3, 2027

Apply Now

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