Claims Management Specialist

🔥 10 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SWBC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1976

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

SWBC is a diversified financial services and insurance company based in San Antonio that provides a broad suite of products for individuals, businesses, and financial institutions. Its offerings include life, property, commercial and lender-placed insurance; wealth management, retirement planning, and fixed-income trading; mortgage lending and loan-servicer products; PEO/HR, payroll and employee benefits services; commercial real estate and property tax services; and outsourced collections and payment solutions.

📋 Description

• Coordinates and manages workers' compensation claims from initial injury reporting through resolution and closure • Serves as the primary liaison between client companies, injured employees, insurance carriers, claim adjusters, medical providers, payroll, HR, and internal stakeholders • Educates clients and injured employees on workers' compensation procedures, reporting requirements, return-to-work programs, available resources, and responsibilities throughout the claims process • Provides customer service and guidance while ensuring all parties understand required protocols, next steps, and claim-related obligations • Coordinates claim documentation, wage reporting, claim-related communications, and return-to-work activities • Monitors claim progress and collaborates with carriers, adjusters, employers, and medical providers to facilitate efficient claim resolution • Reviews claim status with carriers and adjusters, participates in client claim reviews, and assists with collecting and analyzing claims history, loss trends, and risk-related information • Maintains accurate claim records, documentation, and reporting • Performs all other duties as assigned

🎯 Requirements

• Bachelor’s degree in Human Resources, Risk Management and Insurance, related field of study from an accredited four-year college or university preferred • Minimum of four (4) years of experience in claims management or related field required • Working knowledge of workers' compensation claims processes, return-to-work programs, and claim resolution practices • Knowledge of OSHA regulations, workplace safety practices, and accident prevention programs preferred • Bilingual (Spanish) language ability is required • Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail • Ability to analyze information, solve problems, and exercise sound judgment • Able to communicate in writing clearly and concisely • Strong customer service and relationship management skills with the ability to effectively interact with clients, injured employees, carriers, and internal stakeholders • Able to sit and stand for long periods of time performing sedentary activities • Maintain necessary certifications • Must pass pre-employment drug testing • SWBC does not hire tobacco users as allowed by law

🏖️ Benefits

• Competitive overall compensation package • Work/Life balance • Employee engagement activities and recognition awards • Years of Service awards • Career enhancement and growth opportunities • Leadership Academy and Mentor Program • Continuing education and career certifications • Variety of healthcare coverage options • Traditional and Roth 401(k) retirement plans • Lucrative Wellness Program