Technology Implementation Manager

Job not on LinkedIn

🔥 2 minutes ago

🇨🇦 Canada – Remote

💵 $74k - $138.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🛠️ Implementation Specialist

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Sysco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

📦 Logistics

🏥 Healthcare

🏨 Hospitality

Logistics • Healthcare • Hospitality

Sysco is a global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, lodging establishments, and other customers who prepare meals away from home. The company's extensive product portfolio also includes equipment and supplies for the foodservice and hospitality industries. With a talented workforce of over 76,000 colleagues, Sysco operates 340 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024, Sysco generated sales of more than $78 billion. The company actively engages in sustainability efforts, partnering with food banks and advocating for farm-to-table initiatives. Sysco's mission is to support diverse communities, fight hunger, and be a trusted business partner by delivering quality products and innovative solutions.

📋 Description

• Lead complex, cross-functional technology implementations from initiation through successful adoption and stabilization • Translate business objectives into implementation strategies, delivery plans, milestones, and measurable outcomes • Own implementation scope, timelines, dependencies, risks, issues, and overall delivery accountability • Lead and influence cross-functional teams without necessarily having direct people-management responsibility • Partner with business leaders, Technology leadership, vendors, and operational stakeholders to drive alignment and decision-making • Identify and proactively manage implementation risks, organizational dependencies, and barriers to successful adoption • Develop implementation and transition strategies covering readiness, communications, training, operational handoff, and post-launch stabilization • Establish and monitor success measures to ensure technology investments achieve intended business outcomes • Provide leadership-level reporting and recommendations on implementation progress, risks, decisions, and business impact • Establish consistent implementation practices, tools, governance, and lessons learned across technology initiatives • Coach and provide delivery leadership to Project Managers and other implementation resources where appropriate • Support the Senior Manager, Project Delivery with portfolio planning, prioritization, capacity considerations, and continuous improvement

🎯 Requirements

• 7–10+ years of technology delivery and implementation experience • Experience leading complex enterprise technology initiatives • Experience managing senior stakeholders • Experience working across multiple business functions • Experience coordinating internal and external delivery teams • Experience with enterprise systems, technology transformation, organizational change, vendor management, and implementation methodologies would be highly desirable • Ability to facilitate meetings to obtain clear outcomes • Strong analytical and troubleshooting skills • Ability to drive value and ROI from project charter through implementation and user adoption • Excellent communication and presentation skills • Proficiency in managing technology projects, including planning, execution, change management, implementation, hypercare, and monitoring • High level of accuracy in documentation and adherence to procedures • Commitment to providing exceptional support and service to end-users • Degree in business or technology, or equivalent work experience • Business Analyst, Project Manager, Product Manager, Change Management, Agile, and Agile Scrum certifications are preferred

🏖️ Benefits

• Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups • Accommodations during the recruitment process are available upon request for candidates with disabilities