
201 - 500 employees
Founded 1976
🏗️ Construction
💼 Consulting
🛡️ Insurance
Construction • Consulting • Insurance
Tarion is an organization dedicated to ensuring that buyers of new homes in Ontario receive the coverage they are entitled to under their builder's warranty. They provide resources and guidance to various stakeholders including buyers, condominium corporations, and builders, assisting them in aspects such as enrolment, coverage, and claims process related to new homes and condos. Tarion works to protect consumer interests, support new home buyers with their purchase agreements, and ensure compliance with warranty coverage standards. They actively engage in public consultations to improve consumer protection and adapt their services to meet the needs of their clients. Tarion plays a pivotal role in the home building industry by providing essential warranty programs and supporting consumer protection initiatives.
🔥 1 hour ago
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201 - 500 employees
Founded 1976
🏗️ Construction
💼 Consulting
🛡️ Insurance
Construction • Consulting • Insurance
Tarion is an organization dedicated to ensuring that buyers of new homes in Ontario receive the coverage they are entitled to under their builder's warranty. They provide resources and guidance to various stakeholders including buyers, condominium corporations, and builders, assisting them in aspects such as enrolment, coverage, and claims process related to new homes and condos. Tarion works to protect consumer interests, support new home buyers with their purchase agreements, and ensure compliance with warranty coverage standards. They actively engage in public consultations to improve consumer protection and adapt their services to meet the needs of their clients. Tarion plays a pivotal role in the home building industry by providing essential warranty programs and supporting consumer protection initiatives.
• Provide technical and warranty advice to vendors, builders, consultants, condominium corporations, property managers, homeowners, and lawyers • Provide fair, timely, quality, and consistent service regarding condominium common-element warranty issues and Registrar Bulletin compliance • Facilitate negotiation and resolution between parties to warranty claims • Conduct inspections and meetings regarding condominium common elements • Recommend vendor/builder financial-security retention during and after construction • Make rulings and decisions on common-element warranty claims with risk exposure up to $3.5 million • Complete estimates and set or adjust financial reserves • Manage contractor and consultant services, procurement, and on-site warranty repairs • Represent Tarion as a witness at the License Appeal Tribunal • Represent Tarion at builder associations and public outreach activities
• 5–7 years’ construction-related experience, preferably in low-rise and high-rise construction methods • Training and experience in a neutral dispute resolution role, such as mediator, conciliator, or claim adjudicator; or related complaint-process experience and skills • Superior verbal and written communication, observation, negotiation, problem-solving, analytical, and conflict-resolution skills • Experience and skills using creative interest-based approaches to mediate or resolve disputes in varied settings • Ability to maintain confidences, exercise sound judgment and discretion, and work collaboratively • Ability to work empathetically and accessibly with diverse users in confrontational or stressful situations • Minimum community college graduate • Excellent negotiating, time-management, and interpersonal skills • Comprehensive knowledge of the Ontario Building Code and construction practices in Ontario • Ability to work independently and as part of a team • Above-average keyboarding and computer skills in Microsoft Office and Internet environments • Self-starter able to make decisions based on practical building knowledge • Valid Class G driver’s licence and reliable transportation • High-speed Internet connection in home office • Ontario Building Code BCIN qualification in Legal (general), Part 9 (home), and Part 3 (large buildings) considered an asset
• Competitive compensation program • Opportunities for learning and development • Employee discount program • Access to wellness programs • Employee Assistance Program tools and online resources to support well-being • Diversity and inclusion commitment • Home office work arrangement
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