Practice Manager – Software Engineering People Leader

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $125k - $180k / year

⏰ Full Time

🟠 Senior

👮‍♀️ Software Engineering Manager

👻 Ghost score 0%

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Oversee all functions relating to a specific technical practice, including personnel, tools, and vendor relationships • Work with clients and Delivery, Sales, Sales Support, Marketing, and other Practice teams to improve products and identify or develop offerings • Support or manage practice-based services generating $10M–$25M in annual consulting revenue • Leverage TEKsystems Global Services’ strengths to develop a foundational service set • Develop an optimal portfolio of productized and/or vertical offerings with Sales and Marketing • Oversee daily operational and tactical aspects of multiple projects and initiatives • Monitor project health and review deliverables across projects • Evaluate and potentially redesign practice offerings • Develop solutions for premise-based and geographically distributed/offshore delivery models • Create messaging covering offerings, competitive landscape, target clients, value proposition, and differentiation • Research industry benchmarks and develop systems to measure performance against industry standards • Manage revenue goals, forecasts, profitability, margins, billing rates, and utilization • Set revenue and profitability projection expectations • Support product development and sales with the Sales team • Build long-term client relationships and capitalize on partnership opportunities • Provide ongoing service updates to Practices, Solution Executives, Sales, and PMO • Identify and deliver speaking engagements within the practice domain • Participate in team and client meetings and increase visibility through industry organizations • Communicate project and practice information, including sensitive information, to stakeholders • Handle difficult personnel situations with discretion, HR advice, and respect • Manage vendor and partner relationships, SLAs, controls, qualification, and selection

🎯 Requirements

• BA or BS degree in a related field required; MS preferred • 15+ years of project management leadership experience in an IT consulting service provider environment • Program management experience managing a portfolio of projects concurrently • Practice-centric experience required, such as Application Management, Data Management, QA, or Application Development • Consulting business development experience preferred • Proposal and/or Statement of Work development experience • Experience in a Professional Services organization • Experience in smaller-scale consulting and assessment-focused delivery • High degree of confidence and efficacy in hands-on executive presentation and preparation, including C-suite audiences • Experience working with and creating strong relationships with India- and North America-based employees/teams • Project Management experience and understanding of the importance of control • Process Management experience • Sales Support Engineer/Pre-sales support experience • Strong conceptual and analytical problem-solving skills • Ability to prioritize and plan complex work in a rapidly changing environment • Experience leading and collaborating across teams • Excellent oral and written communication skills in English • Superior people and personnel management skills • Ability to lead a geographically separated team • High customer-facing and client interaction/negotiation skills • Detail-oriented and highly organized • Ability to multitask, prioritize, and meet deadlines • Self-motivated and capable of inspiring others • PMP preferred, not required • Six Sigma or Lean preferred, not required • ITIL preferred, not required

🏖️ Benefits

• Fully remote position • Permanent position • Up to 25% travel requirement noted • Equal opportunity employer • Reasonable accommodations for persons with disabilities • AI-supported hiring process disclosure