Associate Consultant, Implementation

Job not on LinkedIn

🔥 1 hour ago

🇨🇦 Canada – Remote

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🛠️ Implementation Specialist

👻 Ghost score 0%

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TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

🛡️ Insurance

📡 Telecommunications

💰 $500M Post-IPO Debt on 2023-03

Healthcare • Insurance • Telecommunications

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Participate in Defined Benefit implementation and service enhancement projects, configuring Morneau Shepell's proprietary software to meet client requirements • Manage problem resolution by analyzing issues, identifying root causes, and communicating clear explanations and resolution paths to clients and team members • Provide maintenance and ongoing support services to existing clients and benefits administrative teams, ensuring timely responses and high-quality outcomes • Perform analysis of business requirements and produce configuration designs that align with client needs and system capabilities • Collaborate with senior team members, business analysts, developers, and project managers to deliver integrated solutions in an Agile environment • Prepare project estimates, schedules, and deliverable expectations that are realistic and achievable • Review technical documentation and system logs to troubleshoot issues and debug processing errors • Attend internal training sessions to build knowledge of industry topics, trends, and evolving Morneau Shepell system capabilities • Promote teamwork and collegiality while upholding TELUS and Morneau Shepell corporate values and service excellence standards • Support special projects and ad-hoc tasks as assigned by the implementation team

🎯 Requirements

• Bachelor's degree in computer science, information technology, business analysis, administration, actuarial mathematics, or a related field • Minimum 5 years of experience in IT, system configuration, implementation, or related areas such as pension plan management, workflow management systems or administrative process automation • Experience with configuration tools and object-oriented programming concepts • Strong problem-solving, communication, and organizational skills • Excellent technical experience with ASP, ASP.NET, HTML, JavaScript, SQL and MS SQL Server • Health and Welfare Benefits and/or Payroll experience is strongly preferred • Ability to manage multiple assignments, prioritize effectively, and work independently • Demonstrated reliability, flexibility, and adaptability in a collaborative team environment • Experience with pension administration software systems

🏖️ Benefits

• 100% work from home arrangement with travel requirements for essential meetings • Long-term, enterprise-level project engagement with extensive exposure to multiple business modules (Pension, Health & Welfare, Payroll, Finance) • Rich mix of internal and external client interactions and a dynamic, collaborative team driving innovation in our industry • Comprehensive customizable benefits package to suit your unique needs and lifestyle • Paid vacation days & well-being days • Well-being expense account • Employee share purchase plan • Group RRSP & TFSA • DC pension plan • Generous mental health support account to cover the cost of therapy/counseling sessions