Client Care and Sales Representative

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 0%

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The Aqua Life Swim Academy

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

📚 Education

⚽ Sports

Education • Sports

The Aqua Life Swim Academy is a swim school that provides personalized, safety-focused swimming lessons and aquatic services for children and adults across locations in Ontario, Nova Scotia and New Brunswick. They offer kids and adult lessons, intensive and backyard lessons, swim camps, specialized adult programs, lifeguarding services and leadership courses, emphasizing low student-to-instructor ratios, individualized instruction, technique-focused curricula, and a calm learning environment. The company also hosts lessons for pool owners, provides trained lifeguards for events and pools, and promotes confidence, water safety, and fitness through experienced aquatics staff and goal-oriented programming.

📋 Description

• Handle a high volume of outbound/inbound calls, emails, and online inquiries • Speak with clients, assess needs, and recommend appropriate swim programs • Convert inquiries into registrations in a clear and professional manner • Follow up on incomplete registrations and warm leads • Manage client accounts, schedule changes, and general questions • Accurately document interactions in the CRM (GoHighLevel / Google Workspace) • Work closely with operations to ensure a smooth client experience

🎯 Requirements

• Very strong verbal and written communication skills • Experience in call-center, client care, or sales roles (preferred) • Comfort handling back-to-back calls and inquiries • Attention to detail and accurate data entry • Ability to work Sunday–Thursday | 9:00 AM–5:00 PM • Confidence and clarity on the phone • Ability to multitask and stay focused under pressure • Organized, dependable, punctual, and accountable • Experience with GoHighLevel and Google Workspace CRM/documentation tools

🏖️ Benefits

• Meaningful work helping families access life-saving swim skills • Warm inbound inquiries (no cold calling) • Clear systems, scripts, and support • Professional, respectful, and fast-paced team environment • Fully remote role with consistent hours • Opportunity for advancement