Delivery Planning Team Lead

🔥 15 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Dufresne Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🍽️ Food & Beverage

📦 Logistics

🛒 Retail

Food & Beverage • Logistics • Retail

The Dufresne Group is a Canadian, family-founded retail company operating a network of furniture and home-goods stores (including the largest Ashley licensee in Canada) and supporting services. It owns and operates retail brands (Dufresne, Ashley locations) and a retail solutions subsidiary that provides merchandising, advertising and operational support to independent retailers, alongside distribution centres and corporate offices. The company emphasizes community involvement, corporate social responsibility, and local partnerships across Manitoba, Saskatchewan, Alberta, British Columbia and Ontario.

📋 Description

• Lead daily operations by assigning workloads, coordinating team coverage, and adjusting priorities to maintain operational continuity and hit delivery targets • Supervise and develop the team through hands-on coaching, training, clear performance expectations, and constructive feedback • Monitor key performance metrics around routing accuracy, capacity, and workflow to resolve bottlenecks and manage operational risks • Drive process standards and improvements by enforcing SOPs, identifying root causes of issues, and assisting with system or process enhancements • Collaborate across Transportation, Distribution, Guest Care, and Stores to resolve cross-functional issues and streamline the delivery workflow • Lead team communications through regular huddles to align on goals and priorities • Handle routing duties whenever extra coverage is needed • Collaborate with the Manager, Fleet Capacity & Compliance and cross-functional partners to improve planning processes, systems, reporting, and departmental effectiveness

🎯 Requirements

• High school diploma • 3+ years of experience in logistics, delivery planning, routing, capacity management, or a related operational environment is required • 1+ years of formal or informal team leadership, coaching, or training experience is preferred • Experience analyzing operational performance, resolving workflow or capacity issues, and recommending improvements is required • Experience with process improvement, systems implementation, user acceptance testing, automation, or technical teams is an asset • Experience utilizing routing software or Storis is considered an asset • Well organized with the ability to prioritize and multi-task • Ability to meet tight deadlines • Excellent verbal, written, and electronic communication skills • Knowledge of Canada's geographic locations a benefit • Flexible availability; the team operates 7 days per week and schedules may fall within evenings and/or weekends • Occasional overtime may be required with little or no notice in order to meet deadlines

🏖️ Benefits

• Market competitive wages • Comprehensive benefits plan • Excellent employee discounts • Career growth and continuous development • Respectful and family-oriented working environment with strong company values • Opportunity to work for one of Canada's Best Managed Companies