Director, Product Design

🔥 22 hours ago

🌐 Canada, United States, +1 more countries – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote 🇵🇭 Philippines – Remote

💵 $226.1k - $292.6k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

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Thumbtack

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏪 Marketplace

☁️ SaaS

💰 $75M Debt Financing - Thumbtack on 2024-07

Marketplace • SaaS

Thumbtack is an online marketplace that connects homeowners with local service professionals for home maintenance, repairs, remodeling, and other home projects. The platform lets customers describe projects in their own words, browse local pros across many trades (e. g. , cleaners, handymen, plumbers, electricians, painters, HVAC, contractors, landscapers), view reviews and cost estimates, message pros without sharing contact details until messaging, and offers a guarantee up to $2,500 if a job isn't done as agreed. Thumbtack provides consumer-facing apps and a separate pro-focused experience with resources, community, and tools for professionals to manage leads and reviews. It covers every county in the U. S. and emphasizes project guides, cost guides, and home maintenance plans.

📋 Description

• Lead and scale Product Design across the Demand Partnerships and Demand Gen pillar, overseeing multiple teams and designers • Define and drive a clear, compelling vision and north star guiding product and experience decisions • Mentor and develop designers’ skills, talents, and careers • Partner with Product, Engineering, Research, Data, Business Development, and Marketing leaders to shape strategy and drive business impact • Ensure consistent delivery of high-quality, user-centered design solutions across teams • Establish effective team processes, operating models, and organizational design to scale design impact • Champion user-centered thinking and integrate research and data into decision-making

🎯 Requirements

• 10+ years of experience managing product designers, including senior-level talent and/or managers • Proven track record of driving product vision and strategy across complex, cross-functional environments • High bar for visual, interaction, and systems thinking across experiences • Ability to raise quality through teams rather than individual contribution • Exceptional cross-functional leadership and influence at senior and executive levels • Experience building and scaling high-performing design teams and inclusive team cultures • Deep commitment to user-centered design, with strong partnership with Research and Data • Experience leading product design for growth and/or demand-generation experiences • Track record of improving acquisition, conversion, activation, and/or retention through experimentation, data, and user insight • Must be able to work from an eligible remote location: Ontario or British Columbia, Canada; the application form also lists supported U.S. states and the Philippines • Portfolio showcasing relevant work • LinkedIn profile required; applicants without one may enter N/A • Work authorization/visa sponsorship information required during application