Pre-Litigation Operations Manager

🕒 September 19

🇺🇸 United States – Remote

💵 $109.9k - $141.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TopDog Law

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

TopDog Law is a national marketing network and personal injury law firm brand that connects injured individuals with local counsel across the United States. The organization (including Helm Law Group, LLC) focuses on accident and injury cases — car and truck accidents, medical malpractice, birth injuries, nursing home abuse, sexual abuse, slip-and-fall, workers' compensation, and wrongful death — offering free case reviews and contingency-fee representation. TopDog Law operates a network of partner firms licensed in different states, maintains multiple offices nationwide, and emphasizes client communication, advertising-driven outreach, and connecting clients to local licensed attorneys.

📋 Description

• Oversee the day-to-day operations of the firm’s pre-litigation team • Directly manage, mentor, and support pre-litigation paralegals and team leads • Assign workloads, monitor performance, and ensure coverage across all teams • Conduct regular check-ins, performance reviews, and coaching sessions • Assist with hiring, onboarding, and training of new paralegals and team leads • Foster a collaborative, accountable, and high-performing team culture • Oversee case workflows to ensure timely progression • Identify workflow bottlenecks and implement process improvements • Coordinate with attorneys to align paralegal support with case strategy • Ensure accurate case documentation, reporting, and data entry • Develop, maintain, and refine standard operating procedures for pre-litigation support • Ensure compliance with firm policies, ethical standards, and jurisdictional requirements • Monitor case metrics and KPIs to evaluate efficiency and performance • Implement best practices to improve productivity, quality control, and client service • Work closely with intake, medical records, demand, litigation, and settlement teams • Serve as a point of contact for operational issues affecting case flow • Communicate staffing needs, workload trends, and operational challenges to leadership

🎯 Requirements

• 5+ years of experience in a law firm environment, with pre-litigation and/or litigation cases • Prior experience managing paralegals or legal support staff required • Strong understanding of personal injury or civil litigation processes (preferred) • Excellent organizational, leadership, and communication skills • Ability to manage competing priorities in a fast-paced environment • Proficiency with case management systems and legal software • Leadership and team development • Process optimization and operational oversight • Strong attention to detail and deadline-driven mindset • Problem-solving and decision-making abilities • Clear and professional communication

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • HSA • Life insurance • Disability coverage • Paid time off • Parental leave • Fully remote work arrangement