PreSales Solutions Consultant – Retail

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Tulip

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

🛒 Retail

Consulting • Marketing • Retail

Tulip is a leading provider of cloud-based Clienteling and POS platforms, specializing in enhancing customer engagement and realizing the potential of omnichannel commerce. Trusted by retailers globally, Tulip's solutions include mobile-first, endless aisle-enabled POS systems and advanced analytics, helping enterprises address the complexities of modern retail with an emphasis on personalization and seamless service across online and in-store environments. Recently, Tulip has expanded its capabilities by acquiring Humankind, an innovative eCommerce clienteling solution provider, reinforcing its position as a market leader in integrated retail solutions.

📋 Description

• Partner with Account Executives to qualify opportunities and uncover customer business, operational, and technical requirements through consultative discovery. • Lead product demonstrations tailored to prospects’ retail workflows, priorities, and success criteria. • Design solution strategies that connect Tulip’s platform to customer challenges and measurable business value. • Support strategic enterprise opportunities throughout the sales cycle, from discovery through contract signature. • Scope and lead Proof of Concept engagements. • Own or contribute to technical responses for RFIs, RFPs, and security questionnaires. • Develop and maintain demo environments, reusable demo scenarios, and industry-specific storytelling. • Track Tulip product releases, competitive offerings, and retail technology trends and translate functionality into customer value. • Collaborate with Product, Engineering, Marketing, Retail Excellence, and Professional Services on customer needs and post-sale transition. • Represent Tulip at executive briefings, workshops, webinars, conferences, and industry events. • Mentor teammates on product knowledge, retail best practices, and demonstration techniques. • Advise prospects by simplifying complex technical concepts for business and technical audiences.

🎯 Requirements

• 3+ years of experience in Solutions Consulting, Sales Engineering, Solution Architecture, or Technical Pre-Sales within enterprise SaaS. • Demonstrated success leading executive-level software demonstrations throughout complex enterprise sales cycles. • Strong consultative discovery skills and ability to translate customer objectives into solution recommendations. • Excellent presentation, communication, and storytelling skills for executive and technical stakeholders. • Experience partnering with enterprise Account Executives on strategic opportunities. • Ability to discuss integrations, APIs, data flows, enterprise architecture, and technical concepts at an appropriate customer-facing level. • Excellent organizational skills and ability to manage multiple opportunities simultaneously. • Ability to quickly learn new technologies and communicate their value. • Fluent English; additional languages are a plus. • Willingness to travel internationally, primarily in North America and Europe. • Preferred: experience with retail technology, including clienteling, POS, OMS, CRM, commerce platforms, customer engagement platforms, store operations technology, or omnichannel retail solutions. • Preferred: experience selling into enterprise or luxury retail organizations. • Preferred: familiarity with modern retail ecosystems and integrations across commerce, CRM, POS, and customer data platforms. • Preferred: experience supporting strategic enterprise accounts with customized demonstrations, workshops, or Proofs of Concept.

🏖️ Benefits

• Remote work arrangement • Opportunity to attend executive briefings, customer workshops, webinars, conferences, and industry events • Mentorship and knowledge-sharing opportunities