Employee Relations Specialist

🕒 September 1

🇺🇸 United States – Remote

💵 $103k - $136k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 0%

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UFG Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1946

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

UFG Insurance is a property and casualty insurance company that provides commercial insurance products and services, including inland marine, commercial property, commercial liability, workers' compensation, surety, excess & surplus, reinsurance and businessowners policies. It focuses on serving businesses—manufacturing, construction, real estate, architects and engineers, heavy equipment dealers and other small to mid-sized enterprises—through agents and brokers, emphasizing claims service, risk control consulting, premium audit and in-house service capabilities.

📋 Description

• Serve as the primary resource for employee relations matters across the enterprise for all employees • Provide guidance, consultation, and support to leaders and employees on workplace and performance issues, policy interpretation, investigations, conflict resolution, and employment practices • Serve as the Human Resources subject matter expert for employee relations, workplace investigations, corrective action, performance improvement documentation, and employment risk management • Partner with Human Resources Business Partners, Legal, and business leaders to provide consistent guidance and support • Manage complex employee relations matters, including workplace investigations, ethics hotline reports, and concerns related to policy violations, harassment, discrimination, retaliation, and employee complaints • Prepare investigation summaries, findings, recommendations, and supporting documentation while maintaining confidentiality • Maintain accurate case documentation and reporting in compliance with company record retention practices • Interpret employment laws, company policies, and HR procedures to drive consistent, fair, and legally compliant outcomes • Build trusted partnerships with leaders, Human Resources Business Partners, and cross-functional stakeholders • Consult with leaders and Human Resources Business Partners regarding workplace concerns, employee conduct, policy interpretation, and complex employment matters • Monitor employee relations trends and recommend proactive strategies to improve leadership effectiveness, employee engagement, and workplace culture • Assist with organizational restructures, workforce transitions, and reduction-in-force activities through employee relations expertise and risk assessment • Support unemployment claims, administrative agency responses, and employment-related documentation • Identify opportunities to improve Human Resources policies, procedures, manager resources, and employee relations practices • Develop and facilitate manager training on employee relations topics • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in human resources, business administration, or a related field required • Professional Human Resources certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred • 7+ years of progressive Human Resources experience with significant responsibility in employee relations, workplace investigations, performance management, and employment law • 3+ years of Human Resources experience within a property and casualty insurance carrier required • Experience conducting independent workplace investigations and managing complex employee relations matters • Experience partnering directly with business leaders, Human Resources Business Partners, and Legal to resolve complex employment issues • Demonstrated experience interpreting employment laws, managing employment risk, and applying Human Resources policies consistently across an organization • Thorough knowledge of employee relations principles, workplace investigations, employment law, and Human Resources best practices • Strong understanding of federal, state, and local employment laws and regulatory requirements • Working knowledge of property and casualty insurance operations, organizational structures, and business functions • Excellent investigative, interviewing, documentation, and analytical skills • Strong conflict resolution, mediation, and problem-solving abilities • Ability to assess employment risk and provide practical, business-focused recommendations • Strong consultative and relationship-building skills • Excellent written, verbal, and interpersonal communication skills • Ability to manage highly sensitive and confidential information with professionalism and discretion • Strong organizational skills with the ability to manage multiple priorities and competing deadlines • Proficiency with Human Resources information systems, Microsoft Office applications, and case management documentation • Ability to exercise sound judgment while balancing legal compliance, employee experience, and business objectives

🏖️ Benefits

• Annual incentive compensation • Medical, dental, vision & life insurance • Accident, critical Illness & short-term disability insurance • Retirement plans with employer contributions • Generous time-off program • Programs designed to support the employee well-being and financial security