Customer Relationship Manager, ERP Solutions

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Vision33

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Vision33 is a global technology services firm that implements, integrates, and supports cloud ERP and business software solutions for growing organizations. With 20+ years of experience and a large team of certified SAP and Sage consultants, Vision33 delivers end-to-end services including ERP implementation, cloud migration, managed IT and support (TOTAL Care), and professional services. The company also offers proprietary add-ons and platforms such as the Saltbox Integration Platform and Saltbox Experience Platform, plus industry-specific and complementary solutions for HR and eGovernment.

📋 Description

• Managing and developing relationships with an established portfolio of SAP Business One clients across Western Canada. • Inherit and develop an established portfolio of ERP clients, focusing on strengthening relationships, expanding solutions, and identifying new opportunities that support client growth. • Act as a trusted advisor, working closely with client executives and operational leaders to understand their evolving business priorities and identify solutions that support their growth. • Primary relationship owner and trusted advisor for assigned clients, building trusted partnerships with executive and operational stakeholders. • Regularly engage with CFOs, CIOs, and operational leadership teams, helping them align technology investments with long-term business strategy. • Identify and develop new opportunities within existing accounts by aligning Vision33 solutions with client business objectives and regional ARR targets. • Develop and execute structured account plans that support both client success and regional revenue goals. • Ensure long-term client success by proactively managing relationships, addressing challenges, and aligning internal teams to deliver exceptional outcomes. • Maintain accurate opportunity tracking, account forecasting, and performance reporting to support regional growth targets. • Work closely with consulting, delivery, and leadership teams to ensure clients receive maximum value from Vision33’s solutions and services.

🎯 Requirements

• 5+ years’ experience in client relationship management, account management, or client success role. • 5+ years’ experience working with ERP, SaaS, or business management software within the SMB or mid-market sector. • Experience with ERP solutions such as SAP Business One, Sage, Microsoft Dynamics, NetSuite, Epicor, or similar platforms is highly desirable. • Proven success managing and growing strategic client accounts.

🏖️ Benefits

• Competitive base salary plus uncapped commission tied to account growth and client success. • Opportunity to manage and develop an established ERP client base. • Collaborative team environment backed by experienced consultants and delivery professionals. • Ability to build long-term client partnerships while growing your income year over year. • Work with organizations implementing industry-leading ERP and cloud technologies.