Clinical Intake Specialist

🕒 August 20

🌵 Arizona, California, +9 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $28 - $32 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vynca

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Conduct outreach to newly referred clients and log activity in Salesforce • Conduct 8-12 intake visits daily, ensuring efficient and accurate assessments • Assist clients with initial intake visits, including psychosocial assessments and care plans with goals of care • Review medical charts and document client medical needs and suggested interventions • Communicate critical information and client preferences to the care team for personalized care planning • Utilize evidence-based practices including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care • Attend weekly Team Operations Meetings • Maintain a structured, organized schedule to optimize client intake and engagement • Perform proactive outreach to no-shows or previously uncontacted clients when unscheduled • Remain available for warm transfers from field teams and provide same-day responses • Meet key performance metrics in a fast-paced, dynamic environment

🎯 Requirements

• Active, unrestricted California Licensed Vocational Nurse (LVN) license, or Bachelor’s degree in a related field, or Medical Assistant certificate issued by a recognized group (AAH, AAMA, AMT, NCCT, or NHA) • Minimum of 2 years of previous intake or admissions experience in a high call volume environment • Experience working with complex care clients and ECM Populations of Focus • Experience with Health Gorilla or Health Record Systems • Strong oral and written communication skills • Positive interpersonal skills with a collaborative attitude • Expert computer skills and proficiency in Google Workspace, MS Office, and internet tools • Ability to work independently and stay highly motivated • Ability to manage multiple tasks, navigate various platforms, and adapt and shift priorities • Bilingual English/Spanish highly preferred • Willingness and ability to work Monday-Friday, 8:30am-5pm Pacific Time, with possible evenings and weekends • At least 1 year of remote (work-from-home) experience • Comfort using computers, telephones, and electronic health record (EHR) platforms • Legal authorization to work in the United States • Must not require employment visa sponsorship

🏖️ Benefits

• Medical, dental, and vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401k • Other wellness benefits • Mileage reimbursement for field roles per IRS guidelines