Faye
51 - 200 employees
Insurance • Travel
Faye is a travel insurance and assistance company that offers customizable travel protection plans. The company provides a comprehensive range of services including trip cancellation and interruption coverage, emergency medical evacuation, telemedicine access, and coverage for lost or damaged baggage. Faye also offers add-ons such as extreme sports and rental car coverage. The company prioritizes a user-friendly experience with a well-designed app that facilitates easy claims processing and 24/7 assistance. Faye is a brand of Zenner, Inc. , and its services are underwritten by United States Fire Insurance Company.
Head of Insurance Products
🕒 May 25
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Faye
51 - 200 employees
Insurance • Travel
Faye is a travel insurance and assistance company that offers customizable travel protection plans. The company provides a comprehensive range of services including trip cancellation and interruption coverage, emergency medical evacuation, telemedicine access, and coverage for lost or damaged baggage. Faye also offers add-ons such as extreme sports and rental car coverage. The company prioritizes a user-friendly experience with a well-designed app that facilitates easy claims processing and 24/7 assistance. Faye is a brand of Zenner, Inc. , and its services are underwritten by United States Fire Insurance Company.
📋 Description
• Own and evolve the operating model for insurance product development and launches • Build scalable, repeatable processes that enable efficient execution across teams • Ensure disciplined execution against timelines, dependencies, and launch readiness • Serve as the primary point of coordination with underwriters on product scope, requirements, and timing • Establish and enforce clear documentation and operational standards • Design and implement a structured QA framework for insurance products • Identify gaps, reduce operational risk, and continuously improve systems and workflows
🎯 Requirements
• 10+ years in insurance, with deep experience in travel insurance • Proven leadership in building and scaling operational functions or programs • Strong cross-functional leadership and stakeholder management experience • Experience working closely with underwriters and external partners • Highly structured thinker with strong operational and program management discipline
🏖️ Benefits
• Competitive salary • Flexible working hours • Professional development opportunities • Remote work options
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