Technical Client Partner

🕒 October 14

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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Logo of Zazz

Zazz

501 - 1000 employees

Founded 2009

💼 Consulting

📣 Marketing

🔌 API

Consulting • Marketing • API

Zazz is an American mobile app development company that specializes in architecting and maintaining digital solutions for a diverse range of clients, including VC-backed startups, government agencies, and Fortune 500 companies. With a team of over 275 engineers and designers, Zazz offers end-to-end services from product strategy to mobile app development and blockchain solutions. The company prides itself on leveraging the latest technologies and methodologies to deliver high-quality products and innovative solutions that help businesses grow and adapt in a digital-first world.

📋 Description

• Win new business from first call to signed contract through discovery, solution, proposal, negotiation, and close • Lead technical conversations and recommend appropriate mobile, web, integration, AI, custom-build, or staff-augmentation approaches • Scope and price projects with engineers, including estimates, timelines, proposals, pricing, and change requests • Own selected client accounts as the main client contact alongside Project Managers • Manage account scope, risks, and delivery relationships • Identify and close upsell and expansion opportunities • Cover US West Coast and Mountain time clients • Represent the company in client meetings • Support relevant RFP responses • Run client calls independently with Engineering and Project Management support • Drive new client revenue, account growth and retention, client satisfaction, responsiveness, and pipeline accuracy

🎯 Requirements

• Technical foundation as a developer, solutions architect, technical consultant, or tech lead • Real hands-on experience building software • Direct client-facing experience at a software development agency or consultancy • Experience scoping, estimating, or selling custom work • Experience carrying a target or a clear record of bringing in business and growing accounts • Clear, confident communication; ability to explain trade-offs simply and hold a firm line on scope and price • Experience with US and/or Canadian clients • Ability to work hours overlapping with US Pacific and Mountain time • Experience with staff augmentation or resourcing models (nice to have) • Experience writing proposals or responding to RFPs (nice to have) • Familiarity with CRM tools such as HubSpot or Zoho (nice to have) • A prior sales title is not required • Ownership, composure, transparency, collaborative confidence, and initiative

🏖️ Benefits

• Remote position • Opportunity to work independently with Engineering and Project Management support • Opportunity to work on custom mobile apps, web platforms, software, IT staff augmentation, integrations, and AI solutions • Client-facing ownership from first conversation through delivery and growth

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