Diagnostic Account Manager

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $73k - $86k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Manage a territory of diagnostic customers across the Greater Vancouver Area and Islands • Conduct regular on-site and remote customer check-ins to meet performance indicators and budget • Provide technical support, troubleshooting, training, and education on diagnostic solutions • Upsell and cross-sell products, identify leads, and collaborate with team members • Deliver post-sale customer service through implementation and staff training • Install and set up diagnostic devices, routers, network switch connections, practice management software connectivity, and online platforms • Drive customer onboarding through pre-onboarding, installation, training, and follow-up • Maintain expertise in products, services, pricing, competition, and market trends • Collaborate with business units to improve customer experience and resource utilization • Coordinate resources, schedule calls, book travel, manage the territory budget, maintain customer records, and report expenses

🎯 Requirements

• Post-secondary qualification in biological sciences, business, or veterinary technology • Sales experience required • Management experience preferred • Strong leadership and relationship-building abilities • Excellent written and verbal planning, organization, and communication skills • Skilled in consultative (solution) selling techniques • Comprehensive understanding of veterinary hospital operations, including laboratory and clinical procedures, practice administration, staff training, and workflow • Proficient in interpreting scientific and medical information • Strong computer and technical skills • Must reside in the Greater Vancouver Area

🏖️ Benefits

• Health, dental, vision and virtual care • Personal spending account • Employee assistance program • Vacation, float, and volunteer days • Competitive healthcare and retirement savings benefits • Benefits, policies and programs supporting health and financial wellness, family and lifestyle resources