Diagnostic Account Manager

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $73k - $86k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Manage a territory of diagnostic customers across Northern and Eastern Ontario • Deliver best-in-class in-clinic laboratory installations and promote utilization according to clinical guidelines • Enhance the post-sale customer experience • Oversee installation, setup, and connectivity of diagnostic devices and online platforms • Provide technical support, troubleshooting, training, and customer education • Facilitate customer onboarding through pre-onboarding, installation, training, and follow-up • Conduct cyclical customer touchpoints and provide clinic training on usage, maintenance, and clinical benefits • Upsell and cross-sell products, identify leads, and collaborate with team members • Maintain expertise in products, services, pricing, competition, and market trends • Coordinate resources, schedule calls, book travel, manage the territory budget, maintain customer records, and report expenses

🎯 Requirements

• Post-secondary qualification in biological sciences, business, or veterinary technology • Sales experience required • Strong leadership and relationship-building abilities • Excellent planning, organization, and written and verbal communication skills • Skilled in consultative (solution) selling techniques • Comprehensive understanding of veterinary hospital operations, including laboratory and clinical procedures, practice administration, staff training, and workflow • Proficient in interpreting scientific and medical information • Strong computer and technical skills • Bilingualism (English/French) is an asset

🏖️ Benefits

• health, dental, vision and virtual care • personal spending account • employee assistance program • vacation, float, and volunteer days • Competitive healthcare and retirement savings benefits • Benefits, policies and programs supporting employee well-being, health and financial wellness, family and lifestyle resources