Remote Customer Success Associate Jobs in Canada

Search 25 work from home customer success associate positions available in Canada. Your career in truly remote companies - apply today.

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Customer Success Associate
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience
25 Jobs
🆕 Date Added

Customer Success Specialist

2 hours ago

Job not on LinkedIn

ZeroTek

11 - 50

☁️ SaaS

🔐 Security

🏢 Enterprise

Customer Success Specialist at ZeroTek supporting MSP partners with onboarding and adoption. Focused on relationship building and ensuring customer satisfaction through effective communication.

🇨🇦 Canada – Remote

💵 $60k - $75k / year

💰 Non Equity Assistance on 2020-09

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

2 days ago

BrightOrder Inc.

51 - 200

🚗 Transport

☁️ SaaS

📡 Telecommunications

Customer Success Specialist enhancing user experience and relationships in SaaS and hardware sectors at BrightOrder. Collaborating with teams to exceed customer expectations and drive retention metrics.

🇨🇦 Canada – Remote

💵 $65k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Customer Success Manager

3 days ago

Job not on LinkedIn

Knak

51 - 200

🏢 Enterprise

☁️ SaaS

Customer Success Manager ensuring post-implementation success and ongoing support for clients at Knak, focusing on relationship building and product adoption.

November 27

Actionstep

51 - 200

☁️ SaaS

🤝 B2B

Customer Success Manager at Actionstep, a SaaS provider of Legal Practice Management software. Responsible for customer relationships, success, and retention.

🇨🇦 Canada – Remote

💵 $80k - $100k / year

💰 Venture Round on 2020-09

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Client Support Specialist

November 26

Job not on LinkedIn

Kindsight

51 - 200

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

Client Support Specialist providing support via email, telephone, and chat for Kindsight products. Resolving user and product inquiries while maintaining client satisfaction in a remote environment.

🇨🇦 Canada – Remote

💵 $38k - $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Success Specialist

November 26

Job not on LinkedIn

CoVet

11 - 50

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

Customer Success Specialist ensuring effective onboarding and maximum value from veterinary solutions. Collaborating closely with clients and internal teams to drive success in the veterinary industry.

November 26

Boldr

501 - 1000

🤝 B2B

☁️ SaaS

Senior Customer Advocate assisting clients via phone, chat, email, and social media while ensuring exceptional service and support for Boldr's mission.

November 13

Leap Tools

51 - 200

🥽 AR/VR

🛍️ eCommerce

🛒 Retail

Customer Success Associate managing SMB customer lifecycle and key success metrics for a tech startup in the interior décor industry. Engage with customers to understand their needs and promote Roomvo Platform.

🗣️🇮🇹 Italian Required

🗣️🇫🇷 French Required

Customer Support Specialist

November 9

Job not on LinkedIn

Practice EHR

51 - 200

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Customer Support Specialist providing problem-solving and training for clients at Practice Better. Role includes contributing to customer support processes and ensuring satisfaction.

November 7

Phreesia

1001 - 5000

☁️ SaaS

Client Services Associate responsible for consulting and implementation to enhance client healthcare experience. Collaborating with various departments to drive client satisfaction and revenue growth.

November 6

Samsara

1001 - 5000

🏢 Enterprise

🚗 Transport

🔐 Security

Customer Success Manager enhancing safety, efficiency, and sustainability of operations using IoT solutions. Collaborating closely with customers to tailor and maximize product use.

🇨🇦 Canada – Remote

💵 $74.4k - $96.3k / year

💰 Seed Round on 2014-08

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

November 3

Building Swell

2 - 10

🤝 B2B

Customer Success Intern assisting clients with Building Swell products and features in the AEC industry. Responsible for customer support and relationship management with a focus on success.

Customer Support Specialist

October 30

Job not on LinkedIn

UserTesting

501 - 1000

☁️ SaaS

🏢 Enterprise

🤝 B2B

Customer Support Specialist guiding users through issues via email, chat, and phone. Demonstrating empathy and achieving satisfaction goals while using various troubleshooting tools.

🇨🇦 Canada – Remote

💰 Grant on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist providing exceptional service for Railbookers and Amtrak Vacations inquiries via phone and email. Processing changes, resolving issues, and ensuring customer satisfaction in travel experiences.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Success Specialist

October 23

Job not on LinkedIn

Copper

51 - 200

☁️ SaaS

🤝 B2B

🏢 Enterprise

Customer Success Specialist for Copper, enhancing customer adoption and satisfaction through engagement and consulting. Driving strategic initiatives and collaboration with various teams in a remote role.

🇨🇦 Canada – Remote

💵 $70k - $85k / year

💰 $15M Series C on 2019-05

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

October 17

Job not on LinkedIn

Absolute Security

501 - 1000

🔐 Security

🔒 Cybersecurity

🏢 Enterprise

Intermediate Customer Success Manager working with customers to enhance engagement and success at Absolute, a leading cybersecurity company. Leveraging technology to support clients in critical applications, fostering positive relationships and delivering value-driven outcomes.

🇨🇦 Canada – Remote

💵 $88k - $105k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

Customer Success Specialist

October 17

Job not on LinkedIn

Traction Rec

51 - 200

🤝 Non-profit

☁️ SaaS

🌍 Social Impact

Customer Success Specialist supporting Traction Rec's customers during technology adoption of Salesforce. Engaging with organizations to manage change and maximize technology investments while driving engagement success.

🇨🇦 Canada – Remote

💵 $90k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

Customer Success Specialist

October 11

Job not on LinkedIn

Fellow.app

51 - 200

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

🇨🇦 Canada – Remote

💰 $24M Series A on 2021-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Customer Success Manager

September 26

Job not on LinkedIn

Laivly

51 - 200

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Customer Success Manager managing onboarding, adoption and expansion of Laivly's AI contact-center platform. Drives SLAs, usage, analytics, and cross-functional solutions.

Customer Support Associate

September 5

Job not on LinkedIn

Lillio (formerly HiMama)

51 - 200

📚 Education

☁️ SaaS

🤝 B2B

Customer Onboarding Associate at Lillio; guide childcare centres to launch Lillio, manage relationships and troubleshoot.

🇨🇦 Canada – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

+6 More Customer Success Associate Jobs Available!

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Top Companies Hiring Remote Customer Success Associates in Canada

Africa Bright

B2B • Healthcare Insurance • Marketing

11 - 50

Job Openings

Beyond

B2B • Data Analytics • Artificial Intelligence

51 - 200

Job Openings

Canonical

Open Source • Cloud • AI

501 - 1000

Job Openings

Forma.ai

Enterprise • Artificial Intelligence • SaaS

51 - 200

💰 $45M Series B on 2022-05

Job Openings

Leap Tools

AR/VR • eCommerce • Retail

51 - 200

Job Openings

Remote customer success associate salary expectations in Canada

The average salary for remote customer success associates in Canada is CA$85,313 per year. This is based on data from 15 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Success Associate (1-2 yrs)

15CA$85,313

How long does it take for companies to hire a remote customer success associate in Canada?

We analyzed 13 job listings in the last year and found it takes about 58 days for employers to close a job opening.

The most in-demand skills for customer success associates in Canada

We reviewed 15 job postings and found the top 10 skills employers are asking for most often are:

Google workspace100.0%
Saas100.0%
Salesforce100.0%
Crm50.0%
Customer health50.0%
Customer success50.0%
Customersuccess50.0%
Dataentry50.0%
French50.0%
Italian50.0%

Frequently asked questions

You need excellent communication and interpersonal skills, strong problem-solving abilities, and proficiency with customer relationship management (CRM) tools. Time management, empathy, and a customer-focused mindset are also crucial.

A degree in business, communication, or a related field is often preferred. Relevant experience in customer service or support, along with any certifications in customer success or related areas, can be advantageous.

Responsibilities include managing customer relationships, onboarding new clients, providing product training, resolving customer issues, and gathering feedback to improve services. You'll also track customer engagement and ensure overall satisfaction.

Benefits include flexible work hours, the opportunity to work from home, career growth potential, and the chance to build meaningful relationships with clients. Remote work also reduces commuting and offers better work-life balance.

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