Commissions Manager

🕒 March 19

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11:11 SYSTEMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🔒 Cybersecurity

Cloud • Cybersecurity • Disaster Recovery

11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

📋 Description

• Run Sales Commission Process: Lead the day-to-day execution of the Sales Commission process, including managing Sales Performance Incentive Funds (SPIFs), and ensuring precise and timely commission calculations. • Manage SIP Changes: Coordinate changes to Sales Incentive Plans (SIPs) across Sales, Solutioning, BDR, and Channel teams, working cross-functionally with stakeholders from Sales leadership, HR, Finance, and BizOps. • Dispute Resolution: Address and resolve commission dispute tickets promptly, escalating issues as needed, and meticulously documenting resolutions to uphold legal and audit standards. • Root Cause Analysis: Conduct regular Root Cause Analysis of dispute tickets to identify trends and areas for improvement to our commission processes. • Change Requests: Implement plan changes via our commissions tool, Spiff, ensuring accurate adjustments and driving desired sales behaviors. • Commission Data Management: Monitor and manage data in Spiff, finalizing and Freezing commission data by the 15th of each month to facilitate timely data transfer to Payroll for processing. • Work supportively with colleagues, operating in a manner that is consistent with 11:11's Code of Business Ethics and Company Values. Responsible handling of company data and information per Company data handling agreements and work procedures, including reviewing and following company policies and data privacy practices.

🎯 Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field; or equivalent work experience. • 5+ years of experience in a similar role, preferably within the technology or telecommunications industry. • Proficiency in commission structures, incentive plans, and sales compensation principles. • Strong analytical skills with the ability to interpret complex data and derive actionable insights. • Excellent communication and interpersonal skills, with a collaborative approach to working across departments. • Detail-oriented mindset with a focus on accuracy and compliance in handling financial data and dispute resolution. • Proficiency in relevant software and tools (Spiff, Salesforce, Excel) is required. • Must be legally eligible to work in the United States without visa sponsorship.

🏖️ Benefits

• Comprehensive healthcare plan options • Retirement plan with company match • Life, other supplemental insurances • Paid time off and company holidays • New Parent Leave • Wellness programs