1KOMMA5°
Energy • SaaS • Hardware
1KOMMA5° is a company dedicated to providing sustainable energy solutions through the installation and management of solar panels, heat pumps, energy storage systems, and energy management technologies. Their Heartbeat AI and Dynamic Pulse technologies intelligently connect and optimize users' energy systems, allowing for significant savings in energy costs. The company emphasizes independence from traditional energy markets by enabling households to produce and manage their own clean energy. With a focus on sustainability, 1KOMMA5° also facilitates the sale of surplus solar energy, helping users earn additional income. They operate comprehensively, offering consultation, planning, installation, and service through their extensive network across multiple countries.
Working Student – Technical Support Specialist
October 13
🗣️🇩🇪 German Required
1KOMMA5°
Energy • SaaS • Hardware
1KOMMA5° is a company dedicated to providing sustainable energy solutions through the installation and management of solar panels, heat pumps, energy storage systems, and energy management technologies. Their Heartbeat AI and Dynamic Pulse technologies intelligently connect and optimize users' energy systems, allowing for significant savings in energy costs. The company emphasizes independence from traditional energy markets by enabling households to produce and manage their own clean energy. With a focus on sustainability, 1KOMMA5° also facilitates the sale of surplus solar energy, helping users earn additional income. They operate comprehensively, offering consultation, planning, installation, and service through their extensive network across multiple countries.
📋 Description
• Provide 1st and 2nd level support for our core sales and operations technology stack • Troubleshoot issues users encounter with the software • Manage support requests from initial contact through to resolution • Document recurring issues and user feedback
🎯 Requirements
• Enrolled in a Bachelor’s or Master’s program, ideally in Business Informatics, Computer Science, or a related field • Technical interest and the ability to solve technical problems • Logical approach to challenges • Strong communication skills in German and English (C1/C2)
🏖️ Benefits
• Be part of an international, dynamic, and highly motivated team • Direct impact on climate protection by accelerating the energy transition • Direct contact with decision-makers • Excellent prospects for a full-time position at one of Europe’s fastest-growing scale-ups • Employer-funded Wellpass benefits • Participation in Futurebens programs • Remote work possible (available throughout Germany)
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