1mind
11 - 50 employees
Founded 2024
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
Artificial Intelligence • SaaS • B2B
1mind is an AI-driven sales automation platform that positions itself as an AI successor to conversational engagement tools like Drift. The company offers AI “closers” (branded as superhuman sales agents such as “Mindy”) designed to help B2B sales teams qualify leads, automate outreach, and improve quota attainment. Delivered as a SaaS product, 1mind emphasizes integrations with sales stack tools and uses machine learning to optimize conversational sales and conversion performance.
Customer Success Manager
🕒 March 18
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1mind
11 - 50 employees
Founded 2024
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
Artificial Intelligence • SaaS • B2B
1mind is an AI-driven sales automation platform that positions itself as an AI successor to conversational engagement tools like Drift. The company offers AI “closers” (branded as superhuman sales agents such as “Mindy”) designed to help B2B sales teams qualify leads, automate outreach, and improve quota attainment. Delivered as a SaaS product, 1mind emphasizes integrations with sales stack tools and uses machine learning to optimize conversational sales and conversion performance.
📋 Description
• Own a portfolio of customers from post-contract signature onboarding through renewal and growth, with accountability for outcomes and long-term success • Drive adoption and value realization through onboarding, enablement, and ongoing engagement, guiding customers through change as workflows evolve • Partner with customers to define success criteria and connect product usage to meaningful business outcomes • Serve as a strategic advisor to stakeholders across revenue, marketing, and operations teams • Lead renewals with a proactive, value-driven approach and identify expansion opportunities • Maintain clear visibility into customer health and communicate impact through business reviews focused on outcomes and next steps • Share customer insights internally to influence product direction and help scale repeatable success practices • Operate with a strong bias to action and comfort navigating ambiguity
🎯 Requirements
• 5+ years of experience in Customer Success, Account Management, Implementation, or similar customer-facing roles in B2B SaaS • Experience managing complex customer relationships with multiple stakeholders • Experience supporting renewals, retention, or customer growth initiatives
🏖️ Benefits
• Equity • Bonus
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