Account Manager – China

🕒 April 14

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1NCE

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

📡 Telecommunications

🚗 Transport

💰 Venture Round on 2022-06

Telecommunications • IoT • Transport

1NCE is a leading provider of managed connectivity services tailored for low-bandwidth IoT applications such as GPS tracking. The company offers a unique and disruptive price model with the 1NCE IoT Lifetime Flat rate, allowing customers to connect their IoT devices for 10 years at just 10 dollars. 1NCE collaborates with major telecom operators to ensure Tier-1 grade connectivity and broad coverage across 173 countries, supporting various radio standards including 2G, 3G, 4G, and LTE-M. Their services and products, like rugged IoT SIM cards and chips, cater to diverse sectors including transport, agriculture, healthcare, and consumer electronics, making IoT integration seamless and cost-effective globally.

📋 Description

• Build and maintain customer relationships: Establish and nurture connections with medium and small customers through phone and email, act as the primary point of contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships. • Proactive customer support: Proactively manage existing relationships, ensure the highest satisfaction levels by addressing customer needs and concerns, and contribute to maintaining a predictable order flow, fostering ongoing customer satisfaction. • Collaborate with the international team: Work closely with the international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team. • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity. • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information. • Trade shows: Occasionally visiting regional or pan-European events, trade shows, and customer visits.

🎯 Requirements

• Excellent communication skills, fluent English and Mandarin are essential for this position • You have a minimum of 2-3 years of experience in B2B sales or a similar role, ideally with a background in technical sales • Existing experience in Inside Sales with a focus on SMB is a big plus • A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous • Experience in working with Salesforce is considered a plus • You bring a structured and dedicated approach to collaborating with external partners • You are an open-minded and dedicated team player • A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities • You are capable of working independently and goal-oriented, even remotely.

🏖️ Benefits

• Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future • A work environment defined by respect, close and informal communications among teams, departments, and management • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results • Remote working with trusted working hours & laptop