Senior Atlassian Administrator

🔥 18 hours ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $123k - $172k / year

⏰ Full Time

🟠 Senior

🖥️ Administration

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1Password

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Champion the strategy for clean data architecture and own the architecture, configuration, and governance of 1Password's Atlassian platform, starting with Jira and Statuspage. • Participate in the company's Jira Council, a cross-functional governance group that keeps the platform aligned with organizational needs. • Partner with engineering, product, IT, and security teams to understand how they work and build Atlassian platform solutions that fit the way people operate. • Design and enforce Atlassian platform governance standards: project creation policies, workflow standards, naming conventions, field usage, and permission models. • Build and maintain Jira automations to reduce manual work and improve data quality across the platform. • Lead Atlassian tool onboarding for new teams and programs. Create training materials, run enablement sessions, and be the subject matter expert people trust to point them in the right direction. • Own the Atlassian vendor relationship and help shape the platform roadmap as the suite expands. • Identify technical debt, configuration drift, and process gaps. Build a backlog, prioritize it, and work through it. • Partner with others in IT on integrations between Atlassian tools and other enterprise systems (e.g., Slack, Identity Providers, CI/CD pipelines, or CRM tools). • Evaluate, manage, and audit third-party apps and plugins to ensure platform stability, performance, and security compliance. • Document configurations, workflows, and decisions so the platform is maintainable by the broader team.

🎯 Requirements

• 6+ years of hands-on Jira administration experience in a large-scale enterprise environment. • Deep experience managing Atlassian Cloud Enterprise ecosystem, including an understanding of cloud architecture, product organizations and sandbox environments. • Deep expertise in Jira configuration: workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, and components. • Proven experience designing and governing Jira at scale, building standards for how teams use the platform. • Strong Jira Automation skills. • Solid understanding of Jira REST API’s, webhooks, and basic scripting (e.g., python, javascript, groovy) for advanced integrations. • Experience with Statuspage administration. • Confluence and Jira Service Management experience is a plus. • Excellent communication skills. • Experience aligning Atlassian configuration with corporate compliance and audit standards. • Experience with vetting, implementing, and governing third-party marketplace apps (e.g., Scriptrunner, structure tools, advanced reporting) • Familiarity with IT Service Management (ITSM) principles. • A bias toward simplicity and sustainability.

🏖️ Benefits

• immediate participation in 1Password's benefits program (health, dental, 401k and many others) • utilization of our generous paid time off • an equity grant • participation in our incentive programs