Quality Auditing Coordinator

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1st for Awarding (previously 1st for EPA)

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

📚 Education

🤝 B2B

Education • B2B

1st for Awarding is an end-point assessment organisation (EPAO) delivering expert-led apprenticeship assessments, resources and ongoing support for training providers, employers and apprentices across a wide range of standards—particularly in digital, IT, data, business administration, marketing and leadership. The company provides assessment delivery, quality assurance, pre-completion and gateway support, curriculum alignment insights, and partnership services designed to improve achievement rates and reduce risk for providers and employers.

📋 Description

• Support the Quality & Compliance team • Audit compliance of assessment project word counts • Support onboarding of assessors/IQAs/invigilators • Manage a calendar of standardisation meetings, and managing the administration of these • Support standardisation sessions • Support other departments as necessary • Manage IQA allocations and tracking • Respond to ad hoc assessor & IQA queries • Review adherence to SLAs, escalating issues as needed • Check and preparing Statement of Results • Monitor Quality inbox and respond to queries • Manage timely certificate claims • Support the training and onboarding of new team members • Analyse data for patterns and trends • Review & contribute to standardisation delivery • Manage and oversee the sampling strategy • Carry out reviews of completed assessments such as knowledge tests • Schedule and carry out observations of IQA and assessment Support Centres (anticipated Q4 2026 onwards): deliver initial Centre training, develop and implement supportive action plans ; • Carry out field visits (expected between 1-4 visits in first year) • Log and escalate any concerns of complaints/malpractice • Other duties as required

🎯 Requirements

• Minimum 2 years’ experience in either an awarding organisation (AO), end point assessment organisation (EPAO), or training provider • Minimum 1 year’s experience in a quality, audit, or compliance role • Understanding of the apprenticeships landscape • Knowledge of Ofqual General Conditions of Recognition, and applying these in practice • Understanding of indicators of risk within assessment and within Centres /training providers • Excellent written and verbal communication skills • Confidence to challenge constructively while maintaining positive working relationships • Able to accurately document information and maintain audit trails. • Excellent people skills • Great attention to detail and high level of accuracy • Supportive approach, able to influence others to adopt correct ways of working • Able to handle challenging conversations using tact and care, maintaining positive working relationships with both internal and external parties • Able to adapt to changing priorities • Safeguarding qualification or experience (desirable) • Up to date expertise in at least one of our subject areas, e.g. business admin, digital, leadership (desirable) • Data and technology skills (Office 365, Excel, PowerBI , automation tools) (desirable) • Have or willing to work towards a relevant qualification (desirable)

🏖️ Benefits

• Remote-first role with built-in flexibility • Monthly co-working days (lunch included!) • 25 days holiday + 8 bank holidays • 8 Wellbeing Hours per year • Flexible working, agreed up front to suit you and the business • All the tech you need