Scheduling Manager
Job not on LinkedIn
🕒 July 10
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📋 Description
• Lead, coach, and develop a team of Scheduling Coordinators through ongoing feedback, training, and performance management • Oversee daily scheduling operations to ensure all client service deadlines and internal service level expectations are met • Manage workforce capacity by balancing workload, coverage, travel, and resource availability across assigned markets • Utilize Salesforce scheduling tools to optimize scheduling efficiency, maintain data accuracy, and improve operational workflows • Partner with senior leadership to establish, monitor, and report on departmental KPIs and scheduling performance metrics • Identify scheduling trends, capacity risks, and operational challenges while providing recommendations for continuous improvement • Collaborate with Recruiting, Field Leadership, Payroll, and other cross-functional teams to ensure alignment on staffing and operational priorities • Ensure scheduling processes are standardized, efficient, and compliant with company and client expectations
🎯 Requirements
• 1-3 years of scheduling, workforce management, dispatch, or operations experience • Previous experience leading or supervising a team • Experience using Salesforce scheduling tools or workforce management systems • Strong analytical, organizational, and problem-solving skills • Excellent communication and leadership abilities • Proficiency in Microsoft Office, including Excel and Teams
🏖️ Benefits
• Work remotely, from home • Health/Dental/Vision benefits • 401K Program with matching • Paid Time Off • Paid Holidays • $30 Mobile Reimbursement • Scholarship opportunities for employees and direct family members • Employee Assistance Program • Leadership Development Program • Employees special pricing for multiple clients
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