Bilingual Member Outreach, Award Qualification Virtual Assistant

Job not on LinkedIn

🔥 0 minutes ago

💃 Latin America – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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20four7VA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Conduct proactive outbound outreach to community members by phone, text, and email • Explain the outreach and award-recognition initiative • Follow established scripts while maintaining a natural, conversational approach • Build rapport and encourage members to participate in the qualification process • Ask qualification questions accurately and consistently • Guide members through surveys and information gathering • Complete reference forms and supporting documentation • Follow up with non-responsive or incomplete members • Escalate questions or situations outside the established process • Maintain ownership of assigned members through completion • Record calls, texts, emails, responses, and follow-up activity in Close.io • Maintain accurate member records and update qualification statuses promptly • Use CRM tasks and workflows to manage follow-up • Maintain an organized pipeline and track unanswered calls and messages • Prioritize outreach based on deadlines and member status • Maintain spreadsheets, trackers, and contact information • Assist with data cleanup and contact management • Send professional follow-up emails and SMS using approved messaging • Coordinate scheduling through Google Calendar when needed • Complete supporting documentation accurately • Support additional administrative tasks related to the outreach initiative • Meet established project deadlines and activity expectations

🎯 Requirements

• Bilingual English-Spanish required • Strong phone communication required • Strong data-entry and follow-up skills required • Fluent in both English and Spanish • Excellent spoken English with a professional phone presence • Comfortable conducting consistent outbound outreach • Able to follow a structured process without sounding overly scripted • Persistent and dependable with follow-up • Highly organized and accurate with CRM documentation • Comfortable engaging members across large online communities • Able to work independently while contributing to a larger team • Customer service, member support, outreach, or appointment-setting experience strongly preferred • Outbound calling, SMS, and email outreach experience preferred • CRM experience preferred • Close.io experience is a plus; training will be provided • Online community, membership organization, coaching/education, or real estate experience is a plus but not required • Close.io – Training Provided • Google Workspace • Google Sheets • Google Calendar • Email & SMS Platforms • CRM / Contact Management Systems • Availability for 40 hours per week, Monday through Friday, generally 9:00 AM–5:00 PM MST • Native or near native English accent required (Level A-B)

🏖️ Benefits

• Competitive rates • Weekly payments • Various open roles are available • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you