Lead Follow-Up & Appointment Setting Virtual Assistant

🕒 June 25

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20four7VA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Follow up on new inquiries generated through Facebook Ads and Google Ads • Contact leads via phone, SMS, WhatsApp, and email • Conduct outbound calls to prospective students and parents • Book free introductory guitar lessons into the company calendar • Confirm appointments and send reminders • Follow up with no-shows and reschedule appointments when appropriate • Re-engage previous inquiries and former students • Welcome new students and parents • Maintain ongoing communication with current students and families • Answer general inquiries and direct questions to the appropriate team member • Update and maintain lead records within GoHighLevel (GHL) / LeadConnector • Document communications and interactions accurately • Track lead progression through the enrollment process • Assist with inbox management and email organization • Support calendar management and scheduling activities • Maintain accurate records and administrative documentation • Prepare weekly performance reports • Monitor outreach and appointment-setting performance metrics

🎯 Requirements

• Excellent spoken and written English communication skills • Friendly, confident, and professional telephone manner • Previous experience in appointment setting, customer service, sales support, or lead follow-up • Strong relationship-building and communication skills • Excellent organizational and time-management abilities • Ability to work independently and proactively • Strong attention to detail and follow-through • Reliable internet connection and quiet work environment • Experience using GoHighLevel (GHL) or LeadConnector preferred • Experience working with inbound lead management preferred • Experience in education, coaching, music schools, tutoring services, or service-based businesses preferred • Familiarity with Facebook and Google Ads lead follow-up processes preferred • Experience with SMS, WhatsApp, and multi-channel communication preferred • Sales or appointment-setting experience preferred • Experience re-engaging dormant leads and previous customers preferred • Availability for 20 contracted hours per week, Monday through Friday • Preferably available 10:00 AM–2:00 PM UK time, with occasional flexibility for evening follow-ups • Proficiency with GoHighLevel/LeadConnector, Phone, SMS, WhatsApp, Email, Google Calendar, Google Sheets, Microsoft Excel, Facebook Leads, Google Ads Leads, Zoom, and Google Meet

🏖️ Benefits

• Competitive rates • Weekly payments • Various open roles are available • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you • Occasional flexibility for evening follow-ups