Senior Performance Manager

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Logo of 360dialog — official WhatsApp Business API Provider

360dialog — official WhatsApp Business API Provider

51 - 200 employees

🔌 API

☁️ SaaS

🌍 Social Impact

API • SaaS • Social Impact

360dialog is a leading provider of WhatsApp Business API solutions, helping businesses connect with their customers more effectively. The company focuses on transforming WhatsApp into a high-performance marketing channel that drives measurable growth through performance messaging. By leveraging insights from over 40,000 businesses, 360dialog offers a seamless integration with Meta’s APIs, enabling businesses to improve ad targeting and track customer interactions in real-time. Their services include automated, personalized messaging that boosts conversion rates, reduces costs, and enhances customer retention. 360dialog is a critical partner for marketers, eCommerce businesses, and agencies looking to capitalize on WhatsApp's capabilities for better customer engagement and performance marketing.

📋 Description

• Partner with agencies and enterprise clients to turn WhatsApp into a measurable channel • Analyze campaign performance, customer journeys, and business data • Develop data-driven recommendations to improve client outcomes • Design scalable WhatsApp growth strategies • Build performance measurement frameworks • Guide clients in defining meaningful KPIs and success metrics • Lead strategic performance reviews • Identify opportunities to expand client adoption • Educate agencies and clients on Performance Messaging

🎯 Requirements

• Solid professional knowledge at the theoretical level • Open mind to listen and learn • Taking responsibility for every task you do • Real domain expert down to the roots • Able to create a strategy or parts of it • Knowing the difference between real knowledge/understanding and Dunning-Kruger

🏖️ Benefits

• Budget range for this role is 4.000,00 EUR/Month – 8.000,00 EUR/Month • Background check as part of the recruitment and selection process

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