Salesforce Business Partner

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3 Day Blinds

501 - 1000 employees

💰 Private Equity Round on 1998-03

3 Day Blinds is the leading manufacturer and retailer of custom window coverings in the United States. Offering outstanding service, superior value, unprecedented delivery time, and a broad range of fashionable products for 45 years. We have an amazing team of highly trained, seasoned Design Consultants ready to meet with clients in their homes, at their convenience; providing expert advice to help them find a solution that fits their style & budget.

📋 Description

• Serve as the 3 Day Blinds Sales, Marketing and Service departments Subject Matter Expert, for Salesforce Field Service instance. • Develop a thorough understanding of business needs by fostering relationships across functional areas. • Review current business processes and salesforce utilization to ensure maximum impact. • Liaise between Salesforce technical teams and 3 Day functional leaders to ensure system configuration is aligned with business processes. • Appointment optimization – ensure business processes and Salesforce configurations are set up to maximize appointments per day and to assign resources to maximize opportunities. • Work with the Director of Sales Operations to develop a scalable CRM operations plan. • Translate client requirements into Salesforce design, leveraging best practices and minimizing the need for custom development. • Collaborate with various teams and departments to implement system workflows and processes resulting in increased productivity and performance.

🎯 Requirements

• 6+ years of experience managing an advanced Salesforce instance required. • Exposure to multiple Salesforce instances • Hands-on Field Service Lightning experience required • A Bachelor’s Degree, preferably in Information Technology or Computer Science OR equivalent combination of education and experience • Refined ability to understand and assess how business processes can be improved using Salesforce • Operational or analysis expertise in sales, service, and field service • Excellent problem solving and project leadership skills • Experience with complex field scheduling solutions related to Sales People and Installers running appointments in customers homes

🏖️ Benefits

• Generous benefits package including medical, dental, vision, life, disability • 401(k) plan with a degree of employer matching • Paid parental leave • Wellness programs and product discounts • Time off with pay

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