Senior Client Partner

Job not on LinkedIn

🕒 April 20

🇺🇸 United States – Remote

💵 $150k - $200k / year

⏰ Full Time

🟠 Senior

🤝 Client Partner

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3Pillar Global

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 Private Equity Round on 2021-10

SaaS • Enterprise • Artificial Intelligence

3Pillar Global is a modern application strategy, design, and engineering firm that specializes in delivering strategic software development initiatives for various industries. They offer a range of services, including application technology strategy, digital product engineering, data and analytics, and artificial intelligence development. 3Pillar Global focuses on helping organizations transform their bold ideas into breakthrough solutions by leveraging cutting-edge technologies such as generative and multimodal AI. They work with partners and clients across multiple sectors, including healthcare, financial services, insurance, media, and information services, to solve complex technology challenges and deliver high-performing results.

📋 Description

• Own the relationship with key client stakeholders at every level, from engineering leads to executive sponsors. • Conduct regular business reviews to stay ahead of evolving client needs, project health, and strategic direction. • Act as the client’s advocate inside 3Pillar—ensuring delivery teams are aligned with what the client actually needs, not just what’s scoped. • Bring a point of view on how technology, AI, automation, and emerging technologies can help clients solve problems, accelerate delivery, or unlock new product/business opportunities • Understand client business objectives deeply enough to proactively recommend solutions, not just respond to requests. • Work with solution architects and delivery managers to shape technical proposals that solve real business problems. • Identify and pursue expansion opportunities within existing accounts—upselling, cross-selling, and introducing new 3Pillar services and offerings. • Identify and pursue new logo opportunities leveraging our offerings in combination with industry focus • Partner with the sales organization to develop and execute account growth strategies. • Build and maintain account plans that map client objectives to 3Pillar capabilities. • Prepare and present proposals, SOWs, and other engagement documentation. • Spot risks early and develop strategies to address them before they become retention issues. • Maintain visibility into all active projects across your accounts by staying in close partnership with your delivery counterpart • Collaborate with delivery managers and technical leads to ensure projects land well and clients stay satisfied. • Stay current on industry trends, competitive dynamics, and emerging technologies—particularly the evolving AI and GenAI landscape and its practical applications in software development and consulting. • Feed market insights and client feedback back to internal teams to improve our offerings. • Track and report on account metrics including revenue, pipeline, project status, and client satisfaction. • Provide accurate forecasts and pipeline updates for your portfolio.

🎯 Requirements

• 10+ years of experience in technology consulting (or related), with at least 5 years with revenue-generating responsibilities. • A track record of retaining and growing client accounts • Strong understanding of software development lifecycles (SDLC) and delivery methodologies. • Hands-on comfort with AI tools (e.g., ChatGPT, Claude, Copilot, or similar) in your daily work—you use them, not just talk about them. • Experience with nearshore and/or offshore delivery models. • Excellent communication, presentation, and negotiation skills—comfortable in a room with engineers and equally comfortable with executives. • Analytical mindset with strong problem-solving skills. • Self-directed and accountable, able to manage multiple accounts in a fast-paced environment. • Proficiency with Salesforce • Experience working with mid-size to large enterprise clients. • Familiarity with consulting frameworks or methodologies (e.g., value-based selling, solution selling). • Domain expertise in healthcare, financial services or media

🏖️ Benefits

• Medical Insurance benefits as per company policy. • Dental insurance as per company policy. • Vision insurance as per company policy. • Employer paid Disability, Life, and AD&D insurance • Unlimited PTO • Paid parental leave • 401K • Flexible work policy • 12 Paid Holidays