Personal Injury Reductions / Closing Virtual Assistant

🕒 6 days ago

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The Ward Law Group, PL

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

👥 B2C

⚕️ Healthcare Insurance

B2C • Legal • Healthcare Insurance

The Ward Law Group, PL is a dedicated personal injury law firm committed to providing expert legal representation for victims of negligence in various injury cases, including car accidents, truck accidents, and wrongful death. With a strong focus on serving the Hispanic community, the firm prides itself on its extensive experience and proven track record of securing over $500 million in settlements for clients. The attorneys at The Ward Law Group emphasize client-focused representation, ensuring each client receives personalized attention throughout the legal process.

📋 Description

• Serve as the final point of contact for each case • Initiate courtesy calls to clients upon case assignment • Provide detailed explanations of the reduction process • Log phone calls, case statuses, and documents into the online document management software • Ensure the efficient linkage of releases onto Litify, confirming PIP benefits • Validate damages with a complete provider list • Confirm balances due on medical accounts and negotiate bills with providers • Send out reductions promptly and maintain regular client contact

🎯 Requirements

• Fluent in both English and Spanish (spoken and written) • Willingness to work overtime as needed • Strong written and verbal communication skills • Resourceful and proactive in resolving issues • Self-motivated with the ability to multitask • Able to work independently with minimal supervision

🏖️ Benefits

• Health care benefits not provided • Paid time off not provided