8x8
1001 - 5000 employees
Founded 1996
☁️ SaaS
📡 Telecommunications
🏢 Enterprise
💰 $121.9M Post-IPO Equity on 2022-01
SaaS • Telecommunications • Enterprise
8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.
Professional Services Solution Architect
🔥 0 minutes ago
🏄 California – Remote
💵 $114k - $171k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Solutions Engineer
🦅 H1B Visa Sponsor
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8x8
1001 - 5000 employees
Founded 1996
☁️ SaaS
📡 Telecommunications
🏢 Enterprise
💰 $121.9M Post-IPO Equity on 2022-01
SaaS • Telecommunications • Enterprise
8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.
📋 Description
• Collaborate with sales managers and reseller partners to scope PS opportunities • Collect project requirements through remote interviews • Create and manage SOWs based on customer requirements • Implement customized solutions and services based on SOW utilizing 8x8 products • Design and prototype software development projects as required
🎯 Requirements
• 5+ years of experience in customer-facing roles • Knowledge in web application architecture and technologies • Experience in PS consulting, sales engineering, or technical project management for telecom/cloud services • Bachelor’s degree in a technical field and/or comparable industry certifications • Programming experience with PHP, Python, or .NET • Excellent verbal and written communication skills for all levels of the organization
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options • Stock options • Professional development opportunities
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