Senior DevOps Engineer

🕒 March 13

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

8x8

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

💰 $121.9M Post-IPO Equity on 2022-01

SaaS • Telecommunications • Enterprise

8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.

📋 Description

• Evaluate product designs and architectures against operational excellence standards for availability, security, performance, and cost optimization. • Partner with product development teams to proactively manage cloud capacity planning - anticipating growth and ensuring infrastructure meets performance and scalability requirements. • Plan, implement, and continuously improve a multi-account, multi-region AWS cloud platform with focus on scalability, reliability, performance, and high availability. • Design and maintain infrastructure automation using Terraform, CloudFormation, Ansible, and CI/CD pipelines (GitHub Actions, Atlantis) to accelerate deployments and reduce operational toil. • Develop and manage access control frameworks, implementing IAM policies, roles, and permission boundaries following least-privilege principles. • Implement and maintain observability for the cloud platform including monitoring, alerting, logging, and self-healing automation where applicable. • Document platform designs, operational runbooks, and troubleshooting procedures. • Provide 2nd and 3rd level support, liaise with network teams and third-party vendors for problem resolution, and participate in incident root cause analysis. • Contribute to cloud cost optimization efforts through right-sizing, reserved capacity planning, and resource lifecycle management.

🎯 Requirements

• B.S. in Computer Science or equivalent hands-on experience. • 5+ years of experience in cloud infrastructure engineering, preferably AWS and Oracle Cloud (Azure/GCP exposure is a plus). • Strong Linux systems administration (Ubuntu/RHEL-based), including networking, security hardening, and troubleshooting. • Hands-on experience with infrastructure-as-code: Terraform, CloudFormation, Ansible. • Solid understanding of AWS networking and core services: VPC, Transit Gateway, Direct Connect, EC2, S3, Route 53, CloudTrail, Lambda, IAM, and Organizations, in multi-account, globally distributed deployments. • Experience with CI/CD pipelines and Git-based workflows. • Proficiency in scripting: Bash, Python, or similar. • Experience with monitoring and observability platforms (CloudWatch, Prometheus/Grafana, or equivalent). • Strong debugging, systems analysis, and rapid issue resolution skills. • Excellent communication skills and ability to collaborate effectively across time zones in a geographically distributed team.

🏖️ Benefits

• Equal employment opportunity (EEO) without discrimination • Reasonable accommodation for individuals with disabilities