A&A Associate
201 - 500 employees
Founded 2016
💼 Consulting
💸 Finance
🏢 Enterprise
Consulting • Finance • Enterprise
A&A Associate is a Dubai-based business consultancy and professional services firm that provides end-to-end company formation and business setup support across UAE jurisdictions (mainland, freezone, offshore) and KSA. The firm also offers accounting, bookkeeping, auditing, VAT and corporate tax compliance, payroll, forensic accounting, CFO and financial advisory services, plus legal, PRO, visa, bank-account opening, trademark registration and Zoho software consulting. A&A Associate focuses on helping entrepreneurs and companies launch, maintain regulatory compliance, and manage financial operations in the UAE market.
Intake Specialist
Job not on LinkedIn
🔥 15 minutes ago
🌐 Honduras, El Salvador, +2 more countries – Remote
⏰ Full Time
🟢 Junior
✨ Intake Specialist
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
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A&A Associate
201 - 500 employees
Founded 2016
💼 Consulting
💸 Finance
🏢 Enterprise
Consulting • Finance • Enterprise
A&A Associate is a Dubai-based business consultancy and professional services firm that provides end-to-end company formation and business setup support across UAE jurisdictions (mainland, freezone, offshore) and KSA. The firm also offers accounting, bookkeeping, auditing, VAT and corporate tax compliance, payroll, forensic accounting, CFO and financial advisory services, plus legal, PRO, visa, bank-account opening, trademark registration and Zoho software consulting. A&A Associate focuses on helping entrepreneurs and companies launch, maintain regulatory compliance, and manage financial operations in the UAE market.
📋 Description
• Conduct inbound eligibility screenings to assess potential client qualification for immigration services • Provide a professional, compassionate, and client-focused experience during interactions • Guide prospective clients through a structured intake questionnaire to identify potential immigration solutions • Conduct outbound calls to engage prospective clients and promote consultations • Execute timely follow-up communications based on pipeline stage and business priorities • Maintain consistent client contact to support conversion and reduce lead drop-off • Complete and maintain accurate client profiles in the case management system • Track and document interactions, dispositions, and follow-up actions • Adhere to intake SOPs, quality standards, and compliance requirements • Collaborate with Sales Consultation leadership to support a smooth intake-to-consultation handoff • Participate in sales contests, training sessions, coaching, and team meetings • Build knowledge of firm services, immigration processes, and effective engagement techniques • Perform other duties supporting team and organizational objectives
🎯 Requirements
• Preferred experience in the legal field • Minimum 1 year of experience in customer service and sales • Outbound calling experience preferred • Bilingual proficiency in English and Spanish, spoken and written, required • Strong communication, persuasion, and interpersonal skills • High empathy, emotional intelligence, and a client-centered mindset • Ability to thrive in a fast-paced, competitive, and metric-driven environment • Strong organizational and time-management skills • Intel i5 (8th Gen+) or AMD Ryzen 5 (3000+) or Mac M1+ computer • Minimum 8 GB RAM and 256 GB SSD • Windows 11 or macOS • Two screens required • USB wired or wireless headset • Wired internet connection with minimum 20 Mbps • Maintain an average Quality Assurance audit score of 85% or higher • Convert at least 15% of assigned prospective client leads into qualified, scheduled legal consultations • Schedule and confirm 35 or more qualified prospective client consultations per month after the initial 60-day ramp period • Maintain an inbound queue call answer rate of at least 8% • Make initial outbound contact with at least 90% of newly assigned web and campaign leads within 5 minutes
🏖️ Benefits
• Paid Time Off • Mental Health Days
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