Nuvolo Developer (Remote)

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August 15

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A1FED

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API • Cybersecurity • SaaS

A1FED is your trusted advisor in navigating today's complex technological solutions. The company focuses on ensuring businesses operate optimally in the digital environment, offering services such as application software, data management, cloud services, ERP software, and cybersecurity. With a commitment to innovation and strategic IT transformations, A1FED aims to support organizations of all sizes in achieving their goals while protecting them from cyber threats.

11 - 50 employees

Founded 2013

🔌 API

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Design, develop, and maintain application programming interface (API) and data integration processes between ServiceNow/Nuvolo and external systems • Load assets into ServiceNow from third-party systems using web services and Import Sets • Integrate with external web services via Simple Object Access Protocol (SOAP) and Representational State Transfer (REST) methods • Collaborate with Reservation System stakeholders to identify compliance risks and communicate impacts to executive management • Analyze and document business requirements, developing Systems Requirement Specifications (SRS) and system definition models • Configure and manage ServiceNow email notifications, inbound actions, reports, gauges, and home pages • Develop and maintain Reservation System (Nuvolo) operational and financial metrics, ensuring adherence to established support models • Define functional needs and architect solutions for Reservation, Space, and Real Estate management in Nuvolo and ServiceNow • Implement and enhance Service Catalog, Incident Management, Change Management, Configuration Management, and Knowledge Management workflows • Create and enhance Facilities Catalog Items for Reservation System improvements • Work with Business Rules, Client Scripts, User Interface (UI) Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists (ACL) • Support change and release management processes • Design intuitive form layouts using UI Actions and UI Policies • Develop new Service Catalog items and troubleshoot issues in Incident, Problem, and Change Management modules

🎯 Requirements

• US Citizen or Permanent Resident • 3+ years of ServiceNow development experience, with at least one to two years in Nuvolo modules (Real Estate, FRPP, Reservation, Space) • Strong understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) principles • Hands-on experience with ServiceNow scripting (JavaScript, Glide Application Programming Interface), HyperText Markup Language (HTML), and UI customization • Proficiency in SOAP, REST, Lightweight Directory Access Protocol (LDAP) integrations, and data migration techniques • Familiarity with enterprise IT tools and environments such as BMC Remedy, Windows PowerShell, and Simple Network Management Protocol (SNMP) • Strong problem-solving and analytical skills with the ability to translate business needs into technical solutions

🏖️ Benefits

• Competitive salary and benefits package.