
B2C • Insurance • Travel
AAA Northern California, Nevada & Utah is a membership organization that provides a wide range of services including automotive roadside assistance, insurance options (auto, home, life), travel resources, financial products, and home security solutions. Members benefit from discounts, access to 24/7 roadside assistance, auto repair services, and comprehensive insurance coverage tailored to individual needs. AAA also offers travel planning assistance, ensuring members can plan their trips with ease through various resources and discounts.
16 hours ago

B2C • Insurance • Travel
AAA Northern California, Nevada & Utah is a membership organization that provides a wide range of services including automotive roadside assistance, insurance options (auto, home, life), travel resources, financial products, and home security solutions. Members benefit from discounts, access to 24/7 roadside assistance, auto repair services, and comprehensive insurance coverage tailored to individual needs. AAA also offers travel planning assistance, ensuring members can plan their trips with ease through various resources and discounts.
• Provide legendary service to 100+ Member calls a day • Proactively offer valuable AAA products and services to meet member needs while following policies and procedures • Adhere to your assigned work schedule, including breaks and lunches • Exceed member expectations in a structured, goal-oriented sales environment • Receive career-development and the opportunity to promote to other positions
• Excellent multitasking and computer skills; proficiency in written and verbal communication • A quiet, dedicated workspace that is free of distraction • A willingness to learn and the ability to actively listen and engage Members to overcome objections • You must have the ability to directly connect to ISP via ethernet (No DSL, satellite, hot spots, etc). Modem/router must be in the same room as the computer equipment. Minimum 25 MBPS download and minimum 5 MBPS upload. • Schedule flexibility - our Call Center is open 8 AM - 10 PM (M-F) & 8 AM - 8 PM (weekends); also open on holidays • Successful completion of criminal background screen
• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position • 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period • Benefits – Medical, Dental, Vision, wellness program and more! • Paid Holidays • Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members • Free AAA Classic Membership • AAA Product Discounts • Tuition Reimbursement Program
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